Australia/New Zealand Tour Cancelled Due To Illness
Frontier Touring regret to advise that due to medical restrictions, Rodriguez’s planned shows in Australia & New Zealand in February and March have been cancelled.
Rodriguez is very upset at having to let anyone down, and apologises to everyone affected for the inconvenience caused.
Frontier Touring wish Rodriguez a speedy recovery. Rodriguez is looking forward to being able to return to Australia & New Zealand when he has fully recovered. Details of a new tour will be announced in due course.
All tickets purchased from the official ticketing agencies will be refunded. Please refer to the following for details.
TICKETMASTER REFUND INFORMATION
If you booked online, over the phone or at a Ticketmaster outlet with a credit card, we’re sending the funds back to the credit card you used to purchase the tickets. It can take some time to process, so please give us up to 10 business days to process your refund before you start to worry.
We know credit card info can change, so if your original card has expired or is no longer valid (Ticketmaster Giftcard, prepaid Visa and Mastercard included), you’ll need to get in touch with our friendly Customer Service Team by clicking here to submit a refund request. Please contact us by 5pm on Thursday 31 January to advise whether you'd like to receive your refund via cheque or Electronic Funds Transfer.
If you stopped into one of our Ticketmaster outlets to buy your tickets using cash or EFTPOS, you’ll need to swing by one more time with the tickets, and the EFTPOS card used if applicable, to make the booking. The outlet staff will help you with your refund.
Please note, only the Ticketmaster account holder who purchased the ticket(s) can seek a refund via the methods outlined above. If you received your ticket(s) any other way, including via “Ticket Forward”, you will need to contact the original ticket buyer as the refund will be applied to the original purchasers account.