4 September, 2010

MEDIA ADVISORY

South Island Earthquake – 9:30am
Current status

Telecom advises that its services are currently standing up well in the South Island following the earthquake this morning.

111 services are fully-available and fixed line infrastructure is performing well, as is the XT mobile network.

The majority of issues are power-related.

A small number of mobile sites have lost power, and others are running on battery back-up.

We are working hard to ensure back up power is put in place across the network as quickly as possible.

Request for customers

As elements of the mobile network are running on battery back up, Telecom is urging its customers to reserve power on the network and use mobiles for emergency calls only.

In addition, due to lost power in customers’ homes, wireless landline phones will not be working as base stations require power. If customers have analogue non-wireless landline handsets they will still work without power, so they are encouraged to use those for landline calls.

ENDS

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