Video | Agriculture | Confidence | Economy | Energy | Employment | Finance | Media | Property | RBNZ | Science | SOEs | Tax | Technology | Telecoms | Tourism | Transport | Search


Mortuary Investigation Statement

** High Priority **

Media Release

Date: 21 July 2008

Mortuary Investigation Statement

This statement is from Waikato District Health Board group manager clinical and support services Melinda Ch'ng in response to media enquiries today.

"As soon as Waikato District Health Board staff realised a funeral director had taken the wrong body from our Waikato Hospital mortuary earlier this month, we contacted both him and the families of the dead man and woman.

"We ensured both families received the correct ashes. We couriered the ashes of the wrongly cremated man to Invercargill.

"The incident resulted in us launching an internal investigation as part of our incident reporting system. We interviewed staff and the funeral director identifying why and how it happened and drafted an action plan following the analysis.

"It is clear the process fell down. We have investigated what happened in more detail and have already noted some necessary improvements including making sure all funeral directors are fully aware of Waikato DHB's discharge and identification procedure from the mortuary.

"We pride ourselves on caring for patients and their families. This caring does not and should never stop at the time someone dies at our hospital. The focus of our investigation was to find out exactly what happened and ways to ensure this does not happen again.

"We ascertained that our staff did not identify the tag on the body when the funeral director came in.

"We also found the funeral director did not check the identification but did sign a mortuary registration card saying he had."


© Scoop Media

Business Headlines | Sci-Tech Headlines


By May 2018: Wider, Earlier Microbead Ban

The sale and manufacture of wash-off products containing plastic microbeads will be banned in New Zealand earlier than previously expected, Associate Environment Minister Scott Simpson announced today. More>>


Snail-ier Mail: NZ Post To Ditch FastPost

New Zealand Post customers will see a change to how they can send priority mail from 1 January 2018. The FastPost service will no longer be available from this date. More>>


Property Institute: English Backs Of Debt To Income Plan

Property Institute of New Zealand Chief Executive Ashley Church is applauding today’s decision, by Prime Minister Bill English, to take Debt-to-income ratios off the table as a tool available to the Reserve Bank. More>>


Divesting: NZ Super Fund Shifts Passive Equities To Low-Carbon

The NZ$35 billion NZ Super Fund’s NZ$14 billion global passive equity portfolio, 40% of the overall Fund, is now low-carbon, the Guardians of New Zealand Superannuation announced today. More>>


Split Decision - Appeal Planned: EPA Allows Taranaki Bight Seabed Mine

The Decision-making Committee, appointed by the Board of the Environmental Protection Authority to decide a marine consent application by Trans-Tasman Resources Ltd, has granted consent, subject to conditions, for the company to mine iron sands off the South Taranaki Bight. More>>