In the heart of Pāpāmoa, a powerful example of local leadership and community connection can be found at the Pāpāmoa Food Hub. Through the help of supervisor, Fareena Ali, the Hub has become more than just a place for food support, it is a space of warmth, dignity, and shared purpose.

Born in Melbourne, Fareena moved to Aotearoa with her family when she was young. Like many newcomers, her journey has been shaped by both challenges and opportunities, and she speaks warmly about the value of belonging.

“Volunteering helped me grow, and reminded me of the power of small actions making a big difference,” she says.

Her journey began eight years ago with Pāpāmoa Family Services. When the service closed, Fareena and founder Bruce Banks continued the community food drive, recognising how important it was for local whānau. Together, they helped establish the Pāpāmoa Food Hub, which today provides both food support and a welcoming space for families in need.

Fareena shares “It brings our community together, teaching us how empathy and generosity helps families in need.”

As Hub Supervisor, Fareena organises food drives, oversees volunteers, and ensures every parcel is delivered with care and dignity. She is quick to deflect praise, highlighting her team’s role:

“None of this would be possible without their dedication, compassion, and teamwork. I am so lucky to stand beside them”.

Her colleagues, however, are unanimous in their admiration. Fareena received over 13 nominations for “Neighbourhood Champion” at this year’s Volunteer Star Awards. Bruce calls her “our Superstar,” highlighting her energy, humility, and leadership. Others praise her willingness to work extra hours, warm smile, and knack for keeping the hub running seamlessly.

For Fareena, the most powerful moments are seeing the relief of families knowing their children will have a proper meal that night. “There have been emotional moments where families are in tears of gratitude. Iit makes you realise how real and close these challenges are for some families,” she reflects.

Fareena’s story embodies the heart of Welcoming Week — showing how aroha, generosity, and community spirit help all members feel included, supported, and at home in Aotearoa. This week, we’re reminded that everyone has a role to play in building a welcoming community. Whether it’s lending a hand, sharing a smile, or simply saying hello to a neighbour, small acts of kindness can make a world of difference.

Volunteering Services offers support, connection, and opportunities for both volunteers and community organisations across the Western Bay and surrounding areas. Whether you’re keen to give your time or looking for volunteers to join your kaupapa, we’re here to help.

To learn more, visit www.volunteeringservices.org.nz or give us a ring on (07) 987 0920.

© Scoop Media