Telstra and CGI Continue Strong Partnership
Telstra and CGI Continue Strong Partnership with Contract for Credit Assessments and Collections Platform
SYDNEY, April 17 /CNW -AsiaNet/ -
Contract is anchored by Strata(R), a key CGI solution for the global Telecommunications Industry
CGI Group Inc. (CGI) (TSX: GIB.A; NYSE: GIB) today announced the signing of a contract to implement CGI's patented Strata(R) solution in order to modernise the billing and customer care environment of it's long-standing partner, Telstra. The Strata decisioning capabilities will be integrated with a solution based on out-of-the-box Siebel CRM, Kenan Billing and Tribold Product Catalog capabilities.
As part of the initial deployment, CGI will replace Telstra's existing decisioning application used for Credit Assessments and centralise it on the Strata platform for both Credit Assessments and Collections. Telstra will be using a broad range of Strata's native capabilities in monthly processing of individual and business accounts. With Strata, organizations can make profitable and efficient decisions throughout the customer life cycle and improve performance in every area, including:
- Customer level risk assessment for new applications, - Assignment of treatment decisions for delinquent accounts, - Credit limit updates, and - Treatment decisions for accounts over limit.
Strata will provide out-of-the-box assessment functionality for Telstra that can easily be configured without the need for customisation and the ability to incorporate existing processes into the Strata application.
"We're delighted Strata will become a vital part of Telstra's new credit infrastructure to help them transform their IT environment and capabilities," said Jonathan Light, Vice-President, Managing Director, CGI in Australia. "We are proud to be considered a long-standing, trusted partner to Telstra."