Zeacom Releases Roi Calculator

Zeacom Releases Roi Calculator For Unified Communications

Auckland, New Zealand, 17 April 2009 – Zeacom will demonstrate a new Return on Investment (ROI) calculator for unified communications at the Z-Community user group conference on 23-24th April. The calculator, designed for resellers and IT decision makers, identifies measurable cost savings achiev-able using Zeacom’s Unified Communications solution, ZCC, in contact centres and corporate environments.

Zeacom’s calculator quantifies the value of organisational productivity gains by assessing the time and labour costs for manually performing communications tasks compared to what is possible when using ZCC. Although calculators are common in the contact centre industry, this one differs because it measures benefits throughout an entire organisation and highlights the impact of im-proved collaboration due to ‘Rich Presence’, one of the most popular unified communications applications. The calculator also offers a ‘reality check’, ensur-ing that users have a high level of confidence in their business case.

The calculator has already found favour with Zeacom’s partners in international markets. In the United States, NEC is distributing the calculator to its vast network of associate resellers.

In New Zealand the calculator has been trialled with local partners including Cogent prior to general release.

Mike Purchase, Marketing Director at Cogent, says; “Zeacom’s calculator is ex-tremely useful for demonstrating the tangible financial benefits of unified communications. All customers want to see a quicker return on investment for IT and this credible tool helps establish common ground with customers about the pay back from unified communications.”

Martin Davis, Zeacom New Zealand General Manager, says; “Zeacom is committed to better enabling our partners to sell. We believe this is the first time a calculator has been offered to New Zealand resellers which clearly demonstrates how unified communications can deliver the necessary financial return on investment throughout an entire organisation.”

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