Video | Agriculture | Confidence | Economy | Energy | Employment | Finance | Media | Property | RBNZ | Science | SOEs | Tax | Technology | Telecoms | Tourism | Transport | Search

 

NZ Police Adopt Syl Search

News Release 13 July 2012

NZ Police Adopt Syl Search


Wellington-based software company Syl Semantics can now announce that from late December 2011, the New Zealand Police have been using Syl Semantics’ search engine technology in their three 24/7 Contact Centres.

Syl Semantics’ chief executive Sean Wilson said, “Although the new search technology formally went live earlier this year following a stress-free implementation, we haven’t been able to announce this contract until today. Winning this business was an important milestone for our company.”

During December 2011, Syl Semantics initiated discussions with New Zealand Police about using their specialist search technology within the Police Communications Centres in support of their intranet. Police has recently implemented a new Content Management system and felt that a specialist search component would enhance that system’s overall performance.

Kieran Kortegast, the Centre Manager for Southern Communications Centre who led the project for police, said the new search engine is fast and delivers accurate results.

Syl says the use of specialist search engine technology means significantly improved search efficiency when compared to generic enterprise tools with a search component. The engine’s semantic design delivers smarter search capability through providing results that are in context.

The use of a customised dictionary of commonly used Police acronyms, synonyms and operational terms, integrated into Syl, allows Communications Centre staff to search using their normal operational ‘jargon’

“An additional, and less expected benefit, has been that our staff have access to a wider range of data,” Kieran Kortegast said.

Syl Semantics’ chief executive Sean Wilson said, “We are now even more confident that Syl can offer very significant benefit to any organisation that has a commercial need for fast, accurate and comprehensive search across their structured or unstructured data environments.”

ENDS

© Scoop Media

 
 
 
Business Headlines | Sci-Tech Headlines

 


Serious Fraud Office: Commences Enquiries Into Allegations Of COVID-19 Wage Subsidy Fraud
The Serious Fraud Office has commenced a number of enquiries into alleged abuse of the Government’s COVID-19 Wage Subsidy. Director Julie Read said the allegations relate to multiple complex cases of potential fraud that have been referred to the agency following extensive investigations ... More>>



Environment: Preliminary Environmental Data On New Zealand’s Air Quality Released Today

The Ministry for the Environment and Stats NZ have published the Our air 2021: preliminary data release today. We are currently working to revise the Our air 2021 report to incorporate analysis of the World Health Organization (WHO) 2021 air quality guidelines that were released on 23 September 2021... More>>


Statistics: Food Prices Rise For Sixth Consecutive Month
Food prices rose 0.5 percent in September 2021 compared with August 2021, mainly influenced by higher prices for grocery food and meat, poultry, and fish, Stats NZ said today. September’s movement is the sixth consecutive monthly rise. After adjusting for seasonality, prices rose 0.9 percent... More>>



Reserve Bank: Robust Balance Sheets Yield Faster Economic Recovery

Stronger balance sheets for households, businesses, financial institutions and the government going into the pandemic contributed towards maintaining a sound financial system and yielding a faster economic recovery than following previous deep recessions... More>>


Transpower: Releases Independent Report Into Events Of August 9
Transpower’s Chief Executive Alison Andrew has today released an independent report into the grid emergency of August 9 when insufficient generation was available to meet demand, leading to some customers being disconnected... More>>

Bayleys: Latest Lockdown Adds Further Fuel To Industrial Property Market

The recent construction shutdown resulting from Auckland’s Covid 19’s lockdown restrictions has put additional pressure on an industrial property market that is already struggling to keep pace with demand... More>>