Secure self-service kiosks re-launched in Work and Income

27 June 2013

Secure self-service kiosks re-launched in Work and Income

Work and Income Deputy Chief Executive Debbie Power today confirmed the new self-service kiosks are being publicly trialled in the Willis St site.

Subject to this being successful, the kiosks will be progressively rolled out in other sites nationwide from next week.

"The kiosks are totally separate from the Ministry's networked IT system and have been rigorously tested by independent security experts," says Ms Power.

"ICT company Gen -i has developed and tested the kiosks. While no IT solution has zero risk, we've taken every possible step to ensure they are as secure as possible.

"We've struck a balance between providing a tool for our clients to access our online services while protecting client information."

Clients will be able to use the kiosks to do a range of functions like apply for financial assistance, log onto their My Account or My Study Link account and search for jobs online.

If a person's CV is saved in their Trade Me Jobs or Seek account, they can also apply for jobs on these websites through the kiosks.

"We will continue to increase functionality in the future when we can be confident that we can do so safely," says Ms Power.

The Ministry of Social Development commissioned Gen-i to design, build, test, and rollout the 780 kiosks across New Zealand. This will start in the larger Work and Income sites in the main centres from next week with kiosks progressively activated in other sites over the next month.

ENDS

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