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New Zealand Post launches express courier app At Pace

New Zealand Post launches express courier app At Pace

New Zealand Post has launched a new web-based app that lets customers book urgent parcel deliveries from their smart phones.

The app, called At Pace, is specifically targeted at tradespeople who often need supplies delivered at short notice.

New Zealand Post General Manager for At Pace Michael Stewart says the newest addition to Courier Post’s express courier service is about saving small businesses time and money.

“Our At Pace couriers do the legwork so project managers and their teams don’t have to lay down their tools and head off site every time an urgent supply issue arises.

“To make an order customers key in a few basic details. This includes pick up and drop off points and their preferred speed of service, which determines the cost,” Michael Stewart says.

PLS Consulting Project Manager Phil Stewart has been using At Pace to get plans and urgent supplies to each of his sites. He says it’s easy and convenient to use.

“Rather than sending one of my guys off-site I use At Pace. It means supply issues don’t have to disrupt our day, and the team is on the job, in front of the client all day.

“I’ve added all my regular suppliers to the app and they’re impressed with the speed and efficiency of the service. I’ve recommended it to other builders and my architect is on board as well,” Phil Stewart said.

New Zealand Post developed At Pace with small businesses in mind.

“We know that there are around 28,000 trade businesses across the country, more than half of which employ fewer than five staff.

“These teams don’t always have access to printers and personal assistants so it was about designing a service that delivers supplies urgently, without a ton of administration.

Michael Stewart said New Zealand Post officially launched At Pace today, but has been trialling the service for a month.

“We’ve made improvements throughout the trial and will continue to seek industry feedback in the coming months. At Pace is all about innovating, moving with the market and making sure our services are meeting the needs of our customers,” Michael Stewart said.

Media Contact: Sarah Austen-Smith 022 425 6815
BACKGROUND
What is At Pace?

At Pace enables customers to book an express parcel pick up and delivery from their smart phone. The service is primarily targeted at tradies and service related industries but will also be attractive to consumers.

What makes the service different is that:

No address required and no label or barcode required

No prepaid bags

No need for a credit account.


How does At Pace work?

Registration

Save Webpage to your homescreen

Once a customer has registered for the service, to book a job they simply sign in on their phone.

Confirm pick up and drop off addresses

Confirm the delivery speed

The sending code + is written on the parcel
The cost of the delivery is calculated for the customer before the booking is completed and then we take care of the rest. Our PACE drivers match the security code with their booking reference and deliver it quickly.

For more information visit: https://at-pace.nz/

ENDS

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