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Fusion5 acquire leading Microsoft Dynamics CRM practice

Fusion5 acquire leading Microsoft Dynamics CRM practice

FEBRUARY 1, 2016—Auckland

Fusion5 announced today that it has acquired the Microsoft Dynamics CRM and SharePoint practices of the highly successful Microsoft Gold Partner, Koorb Consulting. Koorb is one of the top three Dynamics CRM partners in New Zealand. The business comprises close to 30 people, and more than 80 customers including AUT, Barnardos, Farmlands, Ballance Agri-Nutrients, Independent Liquor and Lincoln University.

Fusion5 is a business applications company with the largest Pivotal CRM and Oracle CX practices in Australia and New Zealand. They specialise in implementing and supporting application software across Enterprise Resource Planning, Human Capital Management, Customer Experience and Relationship Management, Industry Solutions and IT Service Management.

Rebecca Tohill, Chief Executive and founder of Fusion5, said, “Our purchase of Koorb’s CRM and SharePoint practices brings on board a range of significant and proven skills. We see huge opportunities to leverage this talent into our base of over 600 customers across New Zealand and Australia, many of whom have Dynamics CRM or are considering it. With Dynamics CRM and SharePoint as part of our solutions portfolio, we see considerable opportunities to extend and strengthen our relationships with our customers. The acquisition also puts us well on the path to achieve our goal of $100M turnover.”

Nicholas Birch, Joint Managing Director, Koorb Consulting, said, “We are extremely proud of the Dynamics CRM and SharePoint practices we’ve built up; their success is a true reflection of the efforts of two extremely talented and hard-working teams. We are confident that the futures of our people and customers are in the best of hands with Fusion5.”

Keir Garrett, Senior Sales Manager for Dynamics CRM at Microsoft New Zealand says she was delighted to hear of Fusion5’s recent acquisition of Koorb. “Koorb’s partnership with Microsoft has been invaluable, with their complementary CRM and SharePoint practices, a strong customer base and presence across New Zealand. We fully expect Fusion5 to take the great work that Nicholas and the broader team at Koorb have done and accelerate further growth through Fusion5’s existing client base and new customer initiatives, both in New Zealand and Australia,” says Ms Garrett. “We’re very excited about having Fusion5 as one of our key strategic CRM partners and look forward to building a solid partnership with their teams.”

The acquisition will see Koorb’s Dynamics CRM and SharePoint consultants relocate to Fusion5 branches in Auckland, Wellington, and Christchurch, with Koorb’s Dunedin office re-established as Fusion5’s newest branch. While the acquisition is centred in New Zealand, the expectation is that Fusion5 will quickly leverage their new CRM and SharePoint skills across their five offices in Australia.

About Koorb Consulting
Established in 1999, Koorb has a highly successful track record with Microsoft business solutions. The company built the largest and most successful privately owned Dynamics AX practice in New Zealand from scratch. In October 2015, Koorb divested the Dynamics AX part of the business, along with their Business Intelligence practice to UXC Eclipse. Koorb’s Microsoft Gold partner Dynamics CRM and SharePoint practices, while relatively new by comparison, have been equally successful. Industry awards include the Microsoft Dynamics CRM Partner of the Year Award 2013 for their project with Green Cross Health, and the Microsoft Innovative Technology for Good Citizenship Award 2015 for their CRM project with Plunket.

Koorb is privately owned and has offices in Auckland, Wellington, Christchurch, and Dunedin.

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