Supercheap Auto introduces Click & Collect service

Wednesday February 24, 2016

Supercheap Auto introduces Click & Collect service across 300+ stores

Today marks the launch of Supercheap Auto’s 90-minute Click & Collect service across more than 300 stores in Australia and New Zealand.

The leading retailer of automotive parts and accessories identified a demand for the service with time-poor consumers increasingly looking for shopping shortcuts, as well as ways to save money.

Supercheap Auto Digital Business Manager, Matt Rowse, says Click & Collect offers customers certainty that an item is in stock and there waiting for them, as well as saving money on shipping fees and the potential cost of returns.

“We know that customer habits are changing and they increasingly want to decide how, when and where they buy and receive their purchase, so this service was implemented to support their shopping journey and save them both time and money.”

“We’ve also made sure the service is free with no additional charges, so you pay for your products only, and we’ve made the online experience extremely user-friendly,” said Rowse.

Customers can seamlessly shop online, choose their products and collect from their chosen store in 90 minutes, within store trading hours.

Early customer feedback on the market-leading initiative has been extremely positive, and puts the automotive retailer at the forefront of customer service.

Check out the Click & Collect service at supercheapauto.com.au & supercheapauto.co.nz

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