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New technology offers added extras to NZ business travellers
New technology offers added extras to NZ business travellers
In a New Zealand-first, an innovative technology solution that communicates directly with travellers via an app has been launched to improve the level of service New Zealand business travellers receive.
The ‘beacon’ technology is being used by New Zealand’s largest Kiwi-owned Travel Management Company, Orbit World Travel and will provide travellers with an extra level of personalised service.
Orbit World Travel Marketing Manager Paul Halford says the driver behind the use of the beacon technology is to ensure our travellers are continually receiving unique and personalised travel experiences, every time they travel.
“Business travel can be tiring, so we created the Orbit Travel App to help travellers relax a little more by making sure everything they need for their travel is in the one place. By introducing beacons, travellers can now enjoy the added extras offered by Orbit’s preferred hotel partners. Business travel will never be as exciting as personal travel but our aim is to make it as seamless as possible,” Halford says.
When a traveller arrives at a selected Orbit hotel the beacon technology will recognise them through the Orbit App, via bluetooth. A notification will then be sent to that traveller’s phone (like a text message) as well as to the inbox of the Orbit Travel App.
“What the message says and offers is completely up to the hotel and could be anything from a personalised greeting, to details about inclusions for their stay at the hotel, to additional services or a free drink, exclusively for Orbit travellers.
“Investing in innovative technology and travel solutions for our travellers is a huge part of the Orbit business – we are always looking for ways to make business travel that little bit easier, less stressful and more inspiring,” Halford says.
Designed in partnership with digital media specialists Satellite, the Orbit beacon technology operates through the Orbit Travel App which is free and available exclusively (for Android and Apple mobile devices) to travellers of Orbit World Travel clients worldwide.
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