UPDATE @ 12:40 pm Thursday 17 November

UPDATE @ 12:40 pm Thursday 17 November

Vodafone’s mobile network in the lower South Island and upper North Island has been restored – with all sites now in operation. We expect to have the Kaikoura site fully restored with 4G services shortly.

Work to restore broadband and IP voice services in Kaikoura has been successful with services returning at 11pm last night. For more information, please see here for the latest joint update from Vodafone, Spark, and Chorus.

All affected HFC/FibreX fixed-line customers in Wellington have now had their services fully restored.

Vodafone’s Lambton Quay and Queensgate retail stores remain closed. We currently expect Lambton Quay will be open for business tomorrow. Our Lambton Quay headquarters has been assessed and cleared of any significant damage. Our people will progressively return to work at our Lambton Quay offices from today.

Kiwis can make an instant $3 donation to support the worst hit communities by simply texting RED CROSS to 3181. People can also visit www.redcross.org.nz/donate to give to the November 2016 Earthquake Appeal.

Vodafone wishes to thank everyone who has worked hard to restore telecommunications services to affected communities this week. As the Vodafone network is now very close to being fully operational, the frequency of these updates will reduce.

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