Video | Agriculture | Confidence | Economy | Energy | Employment | Finance | Media | Property | RBNZ | Science | SOEs | Tax | Technology | Telecoms | Tourism | Transport | Search

 

Switch safely


Switch safely


Spring fever! Electricity consumers are hunting for a fresh new deal. The switching process is well underway. Utilities Disputes, the approved dispute resolution service for electricity and gas, has advice for potential switchers.

"There is no doubt that switching promotes competition, places importance on services, and increases consumer options," says Utilities Disputes Commissioner Nanette Moreau. "We have identified some questions that-if asked by consumers intending to switch-will assist both providers and consumers."

Nanette maintains that simple precautions can save hundreds of dollars. She suggests that you ask your current provider:

1.What is the final date of the current contract?
2.Is there a break fee?
3.What is the amount of the break fee? If high, you may not end up saving as much as you want with a new provider.
4.Can they offer you a better plan?
Ask the new provider:
1.What is the term of the contract?
2.Will it roll over automatically?
3.Is there a break fee for ending the contract?
4.What pricing plan are you on (there are often several) and is it the right one for you?
5.What are the payment options?

Then read the new contract carefully to confirm all agreed terms are present.

"By asking questions, receiving answers you are happy with, and reading the contract in full before you sign, you will benefit most when switching providers," says Nanette. "Switch safely, and if you run into any problems, first call your provider. If problems remain, contact us. We are here to help. Enjoy spring!"

About Utilities Disputes

Utilities Disputes provides the approved, free and independent dispute resolution service for electricity, gas, and access to shared property for broadband installations. Utilities Disputes has handled over 60,000 cases (enquiries and complaints) since 2001. Most complaints that come to Utilities Disputes are resolved between the parties. Utilities Disputes uses a wide range of techniques, including mediation and conciliation, in dispute resolution. The office can be reached at 0800 22 33 40 or info@utilitiesdisputes.co.nz.
ENDS

© Scoop Media

 
 
 
Business Headlines | Sci-Tech Headlines

 

Auckland Transport: Successful Bridge Repair Opens Two Additional Lanes To Traffic

The opening of two additional lanes on the Auckland Harbour Bridge this morning will help relieve some motorway congestion for motorists heading home to the North Shore tonight. More>>

ALSO:

Statistics New Zealand: COVID-19 Sees Record 12.2 Percent Fall In New Zealand’s Economy

Gross domestic product (GDP) fell by 12.2 percent in the June 2020 quarter, the largest quarterly fall recorded since the current series began in 1987, as the COVID-19 restrictions in place through the quarter impacted economic activity, Stats NZ said ... More>>

ALSO:

Climate: Scientists Release ‘Blueprint’ To Save Critical Ecosystems And Stabilize The Earth’s Climate

A group of scientists and experts produced the first comprehensive global-scale analysis of terrestrial areas essential for biodiversity and climate resilience, totaling 50.4% of the Earth's land. The report was published in Science Advances ... More>>

ALSO:

MPI: Independent Review Launched Into Assurances For Safe Transport Of Livestock By Sea

The Ministry for Primary Industries (MPI) has launched an independent review of the assurances it receives for the safe transport of livestock by sea. MPI Director-General Ray Smith says Mike Heron QC has been appointed to lead the review, which is expected ... More>>

ALSO:


Computers: New Zealand PC Market Grows Nearly 40% Due To Work From Home Demand

COVID-19 had large impacts on demand for PCs as businesses prepared for lockdowns by purchasing notebooks to mobilise their workforce. In the second quarter of 2020, New Zealand's Traditional PC market experienced a 39.7% year-on-year (YoY) growth ... More>>

ALSO:


University Of Auckland: Whale-Watching By Satellite – Follow Their Travels Online

Scientists have successfully attached satellite tracking tags to six New Zealand southern right whales, or tohorā, and are inviting the public to follow the whales’ travels online. Part of a major research project involving the University of Auckland ... More>>

Commerce Commission: Kiwibank Admits System Failures And Agrees To Pay Customers $5.2 Million

Kiwibank has entered into a settlement agreement with the Commerce Commission after reporting that it failed to have in place robust home loan variation disclosure policies, procedures and systems. In a settlement dated 27 August 2020, Kiwibank admitted that ... More>>

Ministry of Health: Public Transport Distancing Requirements Relaxed

Physical distancing requirements on public transport have been reviewed by the Ministry of Health to determine whether they are still required at Alert Level 2 (or below). The Ministry’s assessment is that mandatory face covering and individuals tracking ... More>>

ALSO:

NZHIA: New Zealand Hemp Industry Set To Generate $2 Billion Per Annum And Create 20,000 Jobs

A new report says a fully enabled hemp industry could generate $2 billion in income for New Zealand by 2030, while also creating thousands of new jobs. Written by industry strategist Dr Nick Marsh, the report has prompted calls from the New Zealand Hemp ... More>>

ALSO:

Stats NZ: One In 14 Employed People Report High Risk Of Losing Jobs

About one in 14 workers say they expect to lose their job or business by mid-2021, Stats NZ said today. A survey of employed people in the June 2020 quarter showed 7 percent felt there was a high or almost certain chance of losing their job or business ... More>>

ASB Quarterly Economic Forecast: NZ Economy Doing Better Than Expected, But Challenges Remain

August lockdown estimated to have shaved 8% off NZ’s weekly GDP, and 0.5% off annual GDP Economy now expected to shrink 5% (year-on-year) by end of 2020 Unemployment rate now expected to peak at 7.2% The latest ASB Quarterly Economic Forecast is less ... More>>

ALSO: