Video | Agriculture | Confidence | Economy | Energy | Employment | Finance | Media | Property | RBNZ | Science | SOEs | Tax | Technology | Telecoms | Tourism | Transport | Search


Smart WFM Brings To Market Globally Disruptive Consulting Model At UKG Works

AUCKLAND, New Zealand – 19 November, 2020 – Global strategic workforce management and human capital management (HCM) consultancy, Smart WFM, today launched its virtual booth for workforce innovation-focused event UKG Works.

Hosted virtually, UKG Works 2020 features education, training, and networking in a fully digital, totally immersive format. The event connects HCM and human resources (HR) leaders to empower workforces in a post-pandemic world.

Smart WFM specialises in digital transformation and is a trusted UKG partner. The company continues to focus on the new world of HCM consulting taking place this year, highlighting how organisations can transform their operating models from the ‘coal face to the shareholder’.

“Digital transformation was mandated overnight as a result of the pandemic, driving the instant need for operational efficiency and people’s wellbeing underpinned by trust,” said Jarrod McGrath, author of The Digital Workforce and CEO of Smart WFM.

“The workforce and workplace are being overhauled as small to medium business, enterprises and government organisations realise there is a disconnect and lack of visibility between their people, processes, technology – and more importantly – realise that the old segmented and siloed way of operating way will no longer suffice to ensure business is sustainable into the future.”

Smart WFM has brought to market flexible and personalised services that were not previously available. The company launched Service On Demand to align HCM and WFM services to business outcomes, recognising the old model was focused on quantity over quality. The new way of consuming services is based on specific laser-focused talent who work across people, process and technology, and are available in real time across the globe to deliver your business goals.

The company has also disrupted the way organisations pay for these services by aligning to outcomes or the task at hand. When McGrath launched Smart WFM five years ago, his business model was predicated on this new way of working and the pandemic has accelerated this outcome-based service model.

“After delivering hundreds of projects, I saw that organisations could only deliver business outcomes with confidence if they used their own data, and focused beyond technology including people and process to define the business case,” added McGrath. “Hence we launched Apitome software to mitigate risk around successful digital transformation and to enable organisations to transparently adopt and measure outcomes continually as business needs change.”

Throughout the event, Smart WFM – with expertise across all of UKG’s Kronos products and services – will display its vision for the future of HCM and how it has designed and advanced its products and services to address this. This vision is epitomised in McGrath’s book, The Digital Workforce, which will be edited and re-released in 2021, featuring an updated interview with Aron Ain since becoming CEO of UKG.

“We have a once-in-a-lifetime opportunity to rethink and rebuild how we operate our workforces across the globe and deliver measurable confidence from the coal face through to the shareholder,” said McGrath.

“Despite the technology available to us, around 95 per cent of organisations don’t know how to effectively manage their workforces. We need enhanced digitisation, better integration across the organisation and investment in reskilling, training and technologies that align to staff needs and processes to promote workforces that match the digital expectation from people.”

Smart WFM is participating in UKG Works from November 18-19. For more information, visit the website here.

© Scoop Media

Business Headlines | Sci-Tech Headlines


Stats NZ: Election Boosts October Job Numbers

Job numbers were boosted by general election staff in October 2020, along with rises in the manufacturing, retail, and hospitality industries, Stats NZ said today. Filled jobs rose by 27,667 to 2.2 million in October 2020 compared with September, after ... More>>

Government: New Year Border Exception For Seasonal Workers In The Horticulture And Wine Industries

2000 additional RSE workers to enter New Zealand early next year employers must pay these workers at least $22.10 an hour employers will cover costs of managed isolation for the RSE workers RSE workers will be paid the equivalent of 30 hours work a week ... More>>


Grey Power: Is Disappointed To Learn Of More Bank Closures

Many older people are being left without essential services because of cost cutting and the march of modern technology. It is now expected that most banking transactions can occur via the internet or telephone. Jan Pentecost, President of the Grey Power ... More>>


Department Of Conservation: Big Year Underway At Albatross Colony

Familiar faces are returning for the new season of Royal Cam, with a big breeding year underway for the toroa/northern royal albatross colony on Otago’s windswept Pukekura/Taiaroa Head. More than 120 albatrosses, a taonga species, have returned ... More>>

Real Estate: ASB Survey Reveals Majority Of Kiwis Expect House Prices To Keep Climbing


House price expectations are soaring as New Zealand’s housing market shifts up a gear. But stretched affordability is putting a dent in perceptions of whether it’s a good time to buy. While Kiwis reveal they do expect interest rates to fall further. ... More>>

ComCom: How Real Is That Bargain?

The Commerce Commission urges retailers and consumers to think hard about the bargains being offered as ‘Black Friday’ and Christmas draw near. Black Friday has now overtaken Boxing Day in terms of retail spending, according to data from electronic ... More>>

Stats NZ: Births And Deaths: Year Ended September 2020

Births and deaths releases provide statistics on the number of births and deaths registered in New Zealand, and selected fertility and mortality rates. Key facts For the year ended September 2020: 57,753 live births and 32,670 deaths ... More>>