Scoop has an Ethical Paywall
Work smarter with a Pro licence Learn More

Video | Agriculture | Confidence | Economy | Energy | Employment | Finance | Media | Property | RBNZ | Science | SOEs | Tax | Technology | Telecoms | Tourism | Transport | Search

 

How Managed IT Can Help Your Business

As company leaders know, the epidemic has blurred the barriers between work and life.

The good news about immunizations may tempt us to assume that "normal" will return, but it will be quite different. One in six employees will work from home full-time or two days a week after the epidemic, according to Harvard Business School economists.

Remote workers won't disappear. If you've been piecemealing your IT footprint in the last year, thinking it was temporary, it's time to evaluate the consequences of permanence — and what you need to empower your workers, safeguard your data, and serve your customers.

Enter the Managed Services Provider (MSP), your outsourced IT department. Most MSPs today, can serve numerous customer locations. MSPs have already adopted a system to support businesses with remote workers. Noblesville managed IT is no exception. Managed IT can clarify many issues surrounding MSP services.

These benefits have driven managed services acceptance in the corporate sector, with 90 percent of Fortune 1000 organizations employing MSPs today. Only 29 percent of small businesses use managed services providers, so being an early adopter might give your organization an edge.

Still not sure about managed support services? Let's look at managed IT services, how they differ, and their benefits. These services may surprise you.

How Do Managed IT Services Help SMBs?

Advertisement - scroll to continue reading

Are you getting our free newsletter?

Subscribe to Scoop’s 'The Catch Up' our free weekly newsletter sent to your inbox every Monday with stories from across our network.

Today, even small businesses need technology to compete. Small companies rely more on IT, but are attempts to expand IT assistance keeping pace? MSPs identify dangers and solve possible problems as warning signals develop to protect organizations from being overburdened by limited IT resources.

Managed IT services entail outsourcing IT monitoring, management, and repair to a third-party source. If you've only ever considered a standard break/fix solution, this approach to technical help may be very different. These discrepancies are explained.

A Technical Support Mentality Shift

Before managed services, there was one way to handle technological problems. If a server or PC stopped working, the only option was to call an expert, explain the situation, and find a solution quickly. Once acceptable, this standard is now insufficient.

Waiting for issues and systems to collapse is no longer a feasible option with 21st-century technology. Our growing reliance on automated processes and digital databases implies technological failures can hurt companies. If a network or email server remains down for long periods, productivity and income might plummet.

Due to the large stakes, security and proper support are needed to prevent system failure and spot any flaws. Managed IT services to address that gap.

Managed vs. A Break/Fix Model

When technological problems emerge, you have two options:

  • Break/fix services entail an outside professional coming to your site to diagnose and remedy your problem
  • Managed IT services offer a continuous connection with your service provider, who manages your network for a monthly charge

Break/fix maintenance only helps when anything goes wrong, reducing performance while you wait. Not only is the time bad, but these services may not be as trustworthy as you require.

Break/Fix Managed Services

Why are managed security services on the rise while break/fix IT assistance has been popular for years? Break/fix services don't demand monthly payments, but they limit responsibility and the certainty that your problem will be solved swiftly. Here are possible causes:

  • Your break/fix supplier profits more from bigger difficulties
  • Break/fix providers are compensated every time they're called, making stable solutions impossible
  • Hourly rates may delay service

These variables may make your break/fix service more expensive and unpredictable than managed IT services. MSPs have a greater motivation to offer long-lasting repairs and affordable prices. If your business relies on IT, hiring an MSP may be the smartest move.

© Scoop Media

Advertisement - scroll to continue reading
 
 
 
Business Headlines | Sci-Tech Headlines

 
GenPro: General Practices Begin Issuing Clause 14 Notices

GenPro has been copied into a rising number of Clause 14 notices issued since the NZNO lodged its Primary Practice Pay Equity Claim against General Practice employers in December 2023.More

SPADA: Screen Industry Unites For Streaming Platform Regulation & Intellectual Property Protections

In an unprecedented international collaboration, representatives of screen producing organisations from around the world have released a joint statement.More

 
 
 
 
 
 
 
 
 
 
 
 

Join Our Free Newsletter

Subscribe to Scoop’s 'The Catch Up' our free weekly newsletter sent to your inbox every Monday with stories from across our network.