One NZ Opens Satellite Texting To Customers North Of Hamilton

With impacts from Cyclone Tam being felt around the country, and particularly in Northland and Auckland currently, One NZ is opening its One NZ Satellite service to more customers located north of Hamilton including Tauranga plus Rotorua.

Due to the storm and power outages, some mobile cell sites are not operating in the North. While all One NZ cell sites have battery back-up, some mobile services are limited.

The One NZ Satellite service delivered in partnership with SpaceX enables One NZ customers with a VoLTE-capable roaming device the ability to send and receive text messages at no extra charge.

This means most 4G and all 5G phones can access basic messaging (SMS), and you check your device eligibility here: https://one.nz/our-networks/volte/

Joe Goddard, One NZ Enterprise & Commercial Director, says: “This satellite-based text service offers another communication channel and will enable more One NZ customers to send or receive basic text messages during the storm

“This means they could text a loved one and ask them to call 111 or emergency services if needed, and if they are in an area where traditional mobile or connectivity networks are disrupted.

“We urge New Zealanders to charge your phones now, and be prepared in case the weather situation gets worse.”

Customers will know if they have connected to One NZ Satellite Service, as the network banner will show ‘One NZ SpaceX’.

For more information about the service, please visit: https://one.nz/why-choose-us/satellite/

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