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Petdirect Expands Into 5,000m² Auckland Warehouse To Power Next Phase Of Growth

Petdirect, New Zealand’s leading Kiwi-owned pet supply retailer, is moving into a new 5,000-square-metre warehouse at Jomac Place in Avondale, more than doubling the size of its current facility. This is the company’s fourth warehouse move in just five years — a strategic investment to support nationwide growth, increased product range, and the expansion of its retail footprint.

Strategically located just minutes from the current site, the new warehouse allows Petdirect to retain its experienced operations team and to ensure a smooth transition.

Built for Scale, Designed for Speed

Operating alongside Petdirect’s existing Christchurch warehouse, the new facility will significantly enhance the company’s operational performance. It allows for:

  • Faster delivery speeds nationwide
  • Improved stock availability, both online and in-store
  • Improved inventory accuracy and capacity to eliminate stockouts
  • Support for growing in-store fulfilment and replenishment

Petdirect’s momentum has been fuelled by its customer-first ecosystem — including the Pet Perks loyalty programme (with exclusive member pricing), Airpoints Dollars™ on every order, and the Autodeliver subscription service. These initiatives have helped Petdirect secure a leading share of the online pet specialty market in New Zealand.

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“This move gives us the operational firepower to keep pace with demand while continuing to raise the bar for our customers,” said Dave Anderson, CEO of Petdirect. “We’re now in a stronger position to get products delivered faster, keep our shelves stocked — in-store and online — and maintain the reliability we’re known for. The fact we can do that while retaining our warehouse team makes it even better.”

The move to Jomac Place is scheduled for September and will be completed without any disruption to customer orders.

About Petdirect

Petdirect is New Zealand’s #1 Kiwi-owned pet supply retailer, offering a curated range of premium products for dogs and cats. With personalised services like Autodeliver, Pet Perks member benefits, and Airpoints Dollars™ on every purchase, Petdirect is redefining convenience and care for Kiwi pet parents nationwide — online and in-store.

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