BNZ Offers Support For Customers In Areas Affected By Severe Weather

BNZ is offering assistance packages to customers affected by the severe weather in areas where a state of emergency has been declared.

Available immediately, the support package includes:

• Ability to review home lending facilities on a case-by-case basis.
• Access to temporary personal overdrafts to support customers who require access to funds urgently while they await insurance pay-outs. Standard interest rates and credit criteria applies.
• Access to temporary overdrafts of up to $10,000 with no application fee for Small Business customers. Standard interest rates and credit criteria applies.
• Access to temporary overdrafts for Agri, Business, and Commercial customers up to $100,000, with no application fee. Standard interest rates and credit criteria applies.

“We understand that some of our customers may be facing unexpected challenges to their homes, businesses and communities as a result of the storm,” says BNZ Executive - Customer Products & Services, Karna Luke.

“We are offering practical support to help relieve some of the pressure during this time, so people can focus on the clean-up and recovery.

“We also have a range of other options available, especially for customers who are facing hardship, so I encourage people to get in touch so we can see how we can help,” says Luke.

To discuss support options, business and agribusiness customers should reach out to their BNZ Partner. Small business owners can call 0800 BNZSME, while personal banking customers can access support through BNZ’s digital platforms or by calling 0800 ASKBNZ.

BNZ PremierCare Insurance customers who need assistance can call IAG NZ on 0800 248 888 or submit an online claim https://iagnz.custhelp.com/app/bnz

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