New CIO leads global innovation of ‘real world’ healthcare

3 April, 2012
For Immediate Release
Supplied by Atlantis Healthcare

New CIO leads global innovation of ‘real world’ healthcare technologies

Dr Edwin Ng, a leader in healthcare information technology, has joined Atlantis Healthcare, specialists in medicines adherence, as its Chief Information Officer. After more than ten years as Chief Technology Officer at Australasian company Healthlink, Dr Ng is now taking this strategic role to spearhead Atlantis’ on-going development of scalable and “real world” health technologies.

Atlantis Healthcare has more than 15 years of experience working with a global portfolio of leading pharmaceutical businesses to design and implement evidence-based programmes that increase patient adherence to medication.

“Information technology is a key component of Atlantis Healthcare’s adherence solutions, which have supported over 750,000 patients around the world”, explains Dr Ng.

After spending much of his career delivering technology solutions to healthcare providers, Dr Ng decided to move to an organisation that had a stronger patient focus. “Having the ability to directly influence better patient health outcomes was what drew me to Atlantis - I am passionate about utilising information technology to deliver the best possible patient care.”
Central to Dr Ng's strategy is to collaborate and partner with other innovative healthcare technology providers. “We are constantly seeking out the most effective modes of communication to truly connect with patients and help them develop a better understanding of their health.”

As a current Board member of HL7NZ, the New Zealand affiliate to Health Level Seven® International, the global authority on standards for interoperability of health information technology, Dr Ng has a strong focus on assessing the validity of new technology and its application in real world settings.

According to Dr Ng, Atlantis Healthcare’s patient support programmes have been proven to increase adherence across a range of chronic conditions. “We use the latest technology, combined with health psychology techniques to profile patient perceptions about their treatment and then deliver personalised communications that help individuals better understand the role of their treatment.”

OnTrackTM CRM, Atlantis Healthcare’s award-winning patient relationship management system is a good example of technological innovation. The system currently automates personalised interventions to patients in nine different countries, utilising a sophisticated set of algorithms.

“In today’s ‘connected global population’ there are growing numbers of online channels that can be utilised to improve adherence. We need to develop innovative solutions that leverage the latest technologies in order to meet the challenges of working in such an environment.”

With expansion plans well under way in new markets, such as the US and Middle East, Atlantis Healthcare's adherence products cater to diverse patient groups across a variety of cultures and therapeutic areas.
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Atlantis Healthcare is experiencing phenomenal global growth and the Auckland-based head office has a number of technology vacancies available. Individuals with CRM development skills are particularly sought after. For more information please see Atlantis Healthcare’s careers page: http://www.atlantishealthcare.com/Careers/
Edwin Ng

Chief Information Officer
Atlantis Healthcare

Dr Edwin Ng holds a Bachelor of Engineering with First Class Honours as well as a PhD in Engineering. He is also a TOGAF9 Certified Enterprise Architect with more than twenty years of experience in communications and information technology.

Edwin spent eighteen of those years in Health IT where he has a demonstrable track record of successes in providing management and technical leadership in the design, development, implementation and deployment of complex technology projects ranging from large scale systems within a hospital environment to cloud-hosted collaboration services.

Since 2004 Edwin has been an active contributor to standards and is a current Board Member of HL7 New Zealand. A recent standard which he contributed to is a technical specification for interoperability between Electronic Medical Record systems which has been implemented in New Zealand as various cloud-based Software-as-a-Service (SaaS) products for real-time referred services for the health sector.

In 2011 the application of this standard to Pathology Ordering was the topic of Edwin’s presentation at the Australian Health Informatics Conference and also the Health Informatics New Zealand Conference. This Electronic Pathology Ordering System was also officially launched by the New Zealand Minister of Health in September 2011.

As Chief Information Officer, Edwin leads the Atlantis Healthcare Group client programme development and operational infrastructure, and is part of the senior management team tasked with delivering the technology standards and capability for the organisation to meet the needs of key initiatives and keep pace with the demands of the Group.

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