Gordon Campbell | Parliament TV | Parliament Today | News Video | Crime | Employers | Housing | Immigration | Legal | Local Govt. | Maori | Welfare | Unions | Youth | Search


Easter Warning For HOP Card Users

Easter Warning For HOP Card Users

The Public Transport Users Association is warning Auckland Transport HOP card users to be careful this long weekend as they could be overcharged for fares on Rail Replacement buses.

The PTUA brought the issue to the attention of Auckland Transport after faulty HOP card readers on rail replacement buses and connecting trains over Waitangi weekend overcharged passengers.

Jon Reeves, Coordinator for the PTUA, said “We have warned AT that passengers HOP cards have been illegally overcharged on long weekends when rail lines are partially closed down for maintenance, possibly by hundreds of thousands of dollars collectively. AT have not responded to our concerns, so this weekend the PTUA will be checking the fares for HOP users on rail replacement services. If any illegal overcharging occurs then we will be laying a complaint against AT with the Commerce Commission for breaching the Fair Trading Act by charging higher than advertised fares. Aucklanders have been promised a smart HOP card to make transport easier. Unfortunately, it has turned out the HOP card has made it easier for overcharging users and AT have not been forth coming correcting the issue”.

AT needs to advise and refund HOP card users, who are most likely unaware they are being overcharged by as much as double the published fare. Reeves says “The PTUA have lodged an OIA request and are waiting for AT’s response to find out how many HOP card passengers used rail replacement services in the past 14 months, and how many were overcharged.

The PTUA are asking passengers to check the fare deducted from their HOP cards on journeys this weekend which use buses as full or partial replacement for train services. If they believe they have been over charged, please contact the PTUA with details. HOP card users should pay particular attention on these services which could overcharge your account:

• All services on the Western Line will be replaced by rail buses from Good Friday (25 March) to Easter Monday (28 March).
• All services on the Southern, Eastern and Onehunga Line will be replaced by rail buses on Good Friday.
• Trains are operating between Sylvia Park and Britomart on the Eastern Line on Saturday 26, Sunday 27 and Easter Monday 28 March. All other services will be replaced by buses.
• All services on the Southern and Onehunga Line will be replaced by buses on Saturday 26, Sunday 27 and Easter Monday 28 March.


© Scoop Media

Parliament Headlines | Politics Headlines | Regional Headlines

Gordon Campbell: On Finding A Model To Replace The Monarchy

One feels reluctant to pre-empt the verdict of history, but maybe we need to have a Plan B in mind just in case the reign of King Charles III turns out badly. With that possibility in mind, are there any other countries that do a reasonably good job of electing their ceremonial head of state? There is no perfect model for New Zealand to follow but - arguably - Ireland has made a pretty good fist of it over the past 70 years or so. Ireland has roughly the same population as New Zealand, so the pool of talent is similar in size...

Alastair Thompson: Are There TPLF Ethiopia Insurgency Training & Support Operations in Uganda?

Mystery Document Alleges:
Covert Operation has US/Egypt Support
Operations Coordinated between South Sudan, TPLF and Uganda
Planning began December 2021...



Australia-NZ Leadership Forum: Prime Minister And Ministers Attend
Prime Minister Jacinda Ardern will lead New Zealand’s Ministerial delegation to the Australia New Zealand Leadership Forum (ANZLF) in Sydney today, following a successful trade mission... More>>

Government: Welcomes Climate Change Commission Advice On Agricultural Pricing System
The Government has welcomed advice from the Climate Change Commission assessing readiness in the agricultural sector for an emissions pricing system... More>>


Government: Action To Tackle Delays In Family Court
New legislation aimed at tackling delays in the family justice system, will help improve the wellbeing of thousands of children caught up in Family Court disputes every year, Justice Minister Kiri Allan says... More>>

Government: New Air Pollution Report Shows Importance Of Action On Emissions

A new report released today on the health effects of air pollution shows the Government’s focus on reducing emissions will save lives... More>>

Economy: Financial Statements Of The Government Of New Zealand
Please note the next Financial Statements of the Government of New Zealand to be released will be for the full year ended 30 June 2022. It is anticipated that these will be released in early October 2022... More>>

Government: New Era For Better Health In Aotearoa New Zealand

The Government has today delivered a nationwide health system that will ensure better outcomes for all New Zealanders with the establishment of Te Whatu Ora - Health New Zealand... More>>




InfoPages News Channels