Scoop has an Ethical Paywall
Work smarter with a Pro licence Learn More

Video | Agriculture | Confidence | Economy | Energy | Employment | Finance | Media | Property | RBNZ | Science | SOEs | Tax | Technology | Telecoms | Tourism | Transport | Search

 

Update on insurance response to North Canterbury earthquake


15 November 2016


Update on insurance response to North Canterbury earthquake


IAG’s consumer claims teams assisting customers of AMI and State insurance received several thousand calls through the day (Monday 14 November).

Understandably there was a big spike in the morning from 9-11am as people were able to first assess damage in the light of day. Call volumes dropped back a bit through the day although there was a lift late in the afternoon, possibly as some people from outside the hardest hit areas found time to consider the damage after returning from work and other commitments - including helping others with the immediate response.

We actually expect a big lift in calls over the next couple of days from the worst hit area as lines of communication get fully functioning and the people there are able to move from dealing with immediate safety issues and concerns.

In terms of the geographic spread of claims enquiries it seems the energy of the earthquake really did get sent north from with reports from our assessors of damage to some pools in the Hawkes Bay region from water movement.


ends

Advertisement - scroll to continue reading

Are you getting our free newsletter?

Subscribe to Scoop’s 'The Catch Up' our free weekly newsletter sent to your inbox every Monday with stories from across our network.

© Scoop Media

Advertisement - scroll to continue reading
 
 
 
Business Headlines | Sci-Tech Headlines

 
GenPro: General Practices Begin Issuing Clause 14 Notices

GenPro has been copied into a rising number of Clause 14 notices issued since the NZNO lodged its Primary Practice Pay Equity Claim against General Practice employers in December 2023.More

SPADA: Screen Industry Unites For Streaming Platform Regulation & Intellectual Property Protections

In an unprecedented international collaboration, representatives of screen producing organisations from around the world have released a joint statement.More

 
 
 
 
 
 
 
 
 
 
 
 

Join Our Free Newsletter

Subscribe to Scoop’s 'The Catch Up' our free weekly newsletter sent to your inbox every Monday with stories from across our network.