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New Rate Rebate Application Initiative Success

Council’s rates team are happy with the success of a new initiative of sending rate rebate application forms out with the rates invoices of people who had applied for a rate rebate in the previous rating year. Pic: Ohakune

Ruapehu District Council’s rates team is celebrating a strong early response to this year’s rates rebate scheme, with nearly 20% of anticipated applications already received for the 2025/26 rating year.

Rates Team Leader Michelle Austin said that, as part of a new initiative to make applications easier and save costs, application forms were sent out with rates invoices to everyone who received a rebate last year.

“We are very pleased with the early response, which shows that our efforts to make the process easier and encourage applications are working,” said Ms Austin.

“Every year, Council works hard to ensure everyone who qualifies for a rates rebate receives it, and we challenge ourselves to increase the number of successful applications each year.

Last year we processed 602 applications worth $445,000, and with such a good start this year, we are hopeful we can exceed that total and see even more Ruapehu whānau benefit.”

Ms Austin noted that the maximum rebate amount has increased this year to $805, providing greater financial relief to eligible ratepayers.

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SuperGold Card holders with incomes up to $45,000 can now receive the maximum rebate amount.

To apply, SuperGold Card holders need to include a signed copy of their SuperGold Card with their application.

She also asked ratepayers to be patient as the team works through the early surge of applications.

“The extensive changes introduced in the 2025/26 budget have required system upgrades, which is adding to our workload.

Please be assured that our team is working diligently to ensure all applications are processed before the first instalment due date of 20 August 2025, and we are confident we will get through everything.”

Ms Austin encouraged anyone who hasn’t applied before but wants to check their eligibility to drop by or call their local Council office, where Customer Services staff can help.

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