A New Head and Soldiers for AICR International

26 March 2009
A New Head and Soldiers for AICR International

AICR elected a new International President at it’s Congress in Cannes on the French Riviera, Alphonso D’Conceicao, Director of Rooms at the Royal Plaza on Scotts, and President of the Singapore Section was elected un-opposed to this top position after Michael Stenner stepped down from the role after four years of leading the Association into a new and exciting era.

The first job for a new President is to appoint his ‘Soldiers’ or new International Committee members, who are:

[Attached Committee list]

AICR (The International Association of Deputy Managers and Reception Heads of Luxury Hotels) is a group of hospitality professionals committed to challenging existing hotel practices to ensure the best and highest objectives are achieved and maintained, resulting in exceptional customer service, impassioned staff, and increased hotel performance.

With a team of committed and passionate professionals taking on the roles within the International Committee AICR (The International Association of Deputy Managers and Reception Heads of Luxury Hotels) is in good stead to continue to administer and oversee the functions of the International Association which include, National sections with members in over 16 different countries, the facilitation of the David Campbell Trophy Receptionist of the Year competition, and to foster constructive networks within our industry and with educational/training providers, without which the Association and world-wide hospitality industry would indeed be the poorer.

The AICR was founded in 1964 on the Côte d'Azur in France by the Chefs de Réception of several Luxury Hotels. Over more than 45 years the AICR has developed into an International organisation represented in 18 countries and still continues to grow.

At an International level the AICR now provides Front Office Managers with an invaluable network offering: A friendly and professional support mechanism; Exchange of views, information and experiences; Forwarding of reservations making it easier for guests to move to an unknown hotel; The David Campbell Trophy International Receptionist of the Year competition; Recruitment; Job search and ways to attract more staff into the industry.

The Amicale also means much more than just a professional organisation. The word ‘Amicale’ was chosen deliberately to highlight the friendships between amicalists which have been formed over many years.

Individual sections in each country offer a range of activities which may include: A series of meetings every year including lectures by national organisations eg Tourist Boards; New hotel inspections; National Receptionist of the Year competition; Information sharing surveys eg laundry and internet prices; Product presentations; Initiatives to attract more young people into the industry such as visits to schools or visits of hotels by schools and to support them if they have chosen a career in Front Office.

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