European Flight Disruptions

European Flight Disruptions

As a result of disruptions caused by volcanic activity in Iceland and ash cloud moving over Northern Europe and the UK, Singapore Airlines is advising customers with bookings for travel to and from Europe to check the status of their flights before proceeding to the airport.

The following flights have been cancelled today:

• SQ308, Singapore-London, scheduled to depart at 0905hrs (Singapore time)
• SQ318, Singapore-London, scheduled to depart at 1245hrs (Singapore time)
• SQ317, London-Singapore, scheduled to depart at 1155hrs (London time)
• SQ328, Munich-Manchester, scheduled to depart at 0635hrs (Munich time)
• SQ327, Manchester-Munich, scheduled to depart at 0920hrs (Manchester time)
• SQ323, Amsterdam-Singapore, scheduled to depart at 1130hrs (Amsterdam time)
• SQ333, Paris-Singapore, scheduled to depart at 1215hrs (Paris time)

Customers booked on affected flights are advised not to proceed to the airport. Customers who have registered their mobile telephone numbers with us will be notified by SMS text message of alternative flight arrangements.

The situation remains fluid and updates will be provided on other European flights that may be affected as soon as information is available. Customers are advised to visit www.singaporeair.com regularly for updates or call 0800 808 909.

Singapore Airlines will waive cancellation and change fees for confirmed tickets to and from Europe. The waiver is valid for tickets issued up to and including 15 April 2010, for travel up to and including 22 April 2010. The same conditions apply for KrisFlyer redemption tickets.

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