Recall of Tommee Tippee Cherub Comforter

Recall of Tommee Tippee Cherub Comforter

Jackel (NZ) Ltd has initiated an immediate, voluntary product recall of its Tommee Tippee Cherub Comforter. Other Tommee Tippee products are unaffected by this recall.

A handful of the Cherub Comforters have a hairline crack in the shield.

Tommee Tippee has appealed to anyone with used, opened or unopened Cherub Comforters to return them free post to Jackel (NZ) Ltd, FREEPOST 238502, PO Box 64412, Botany 2163, Auckland, and include their name and return address for a full refund or replacement Comforter.

Said Sandy Archer, Jackel’s owner: “We have had no reports of injuries or any harm as a result of the Cherub Comforters. However, the safety of our customers is our primary concern and for this reason we have commenced a voluntary recall of these products.

“We apologise for any inconvenience caused to parents and carers. We have been selling Tommee Tippee baby products in New Zealand for over 50 years and we take our duty to supply quality products very seriously.

“We are working closely with the Ministry of Consumer Affairs in line with their recommendations for a voluntary recall. As such we have placed recall notification advertisements in national and regional newspapers. We will also inform consumers via our website www.tommeetippee.co.nz and social media platforms.

“Despite the fact that these products have not resulted in any reported injuries, parents and carers should immediately remove the Comforters from children and return them to us for a refund or replacement.”

Tommee Tippee expects to have the Cherub Comforter back on shelves within 3 months.

The freephone number is 0800 866633 or you can e mail to safety@jackel.co.nz. The address for returns is: Jackel (NZ) Ltd, FREEPOST 238502, PO Box 64412, Botany 2163, Auckland. Customers need to include their name and a return address.

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