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ANZ New Zealand delivers for customers in 2013
Media Release
For Release: 29 October
2013
ANZ New Zealand delivers for customers in 2013
ANZ New Zealand has delivered significant improvements for customers and made strides towards its goal of being New Zealand's best bank since last year’s brand and technology merger, the bank said in announcing its 2013 full year results today.
Australia and New Zealand Banking Group Limited (ANZ) 2013 full year results show a lift in performance for ANZ New Zealand with statutory profit of NZ$1.37 billion, up 8% on the previous year. Cash profit was NZ$1.44 billion, up from $1.29 billion. Productivity and credit quality improvements were key features of the result with expenses down 13% and the provision charge declining 66%.
ANZ New Zealand Chief Executive Officer David Hisco said: “Twelve months after we created the new ANZ our customers are already enjoying better products and services.
“Our business performance has been built on simplifying our products, improving processes and systems and delivering a better banking experience for customers. We have concentrated investment on our brand, sales training, branch coverage and digital capability.
“As well as delivering productivity gains, this investment has driven market share increases in mortgages and credit cards and strong growth in small business banking, while maintaining high customer satisfaction,” Mr Hisco said.
Full media statement attached
291013_ANZ_NZ_full_year_results_2013.pdf
ANZ Bank New Zealand Limited
Get on top of your money
ANZ has been helping New Zealanders get on top of their money ever since we opened for business in 1840. We were New Zealand's first bank and today we have a large network of full-service branches and ATMs, and talented people across the country.
We're passionate about helping our customers make their money work harder and equipping them to make better financial decisions. Whether it's travelling the world, buying a home, building a business, investing for the future or protecting their family's future, we use our financial strength and expertise to help make it happen.
Through our sponsorships, our Staff Foundation and thousands of staff volunteer hours each year, we support causes that make a difference to New Zealanders.
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