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Banks offer assistance to earthquake-affected customers

Media Release

Banks offer assistance to earthquake-affected customers

Banks are offering financial assistance packages for customers impacted by the recent earthquakes.

“Banks based in affected communities are acutely aware of the huge impact the earthquakes have had on people’s lives, homes and businesses,” says New Zealand Bankers’ Association chief executive Karen Scott-Howman.

“Anyone affected by the earthquakes who has financial concerns should contact their bank to see how they can assist.”

Assistance may include:

• Temporary overdraft facilities or credit limit increases to assist with unexpected costs

• Hardship assistance for home loans, including suspending repayments for up to three months

• Early access to term deposits

• Waiving fees associated with restructuring business loans.

The banks’ contact phone numbers are:

ANZ 0800 269 296

ASB 0800 803 804

BNZ 0800 275 269

Heartland Bank 0800 227 227

Kiwibank 0800 222 497

Rabobank 0800 500 933

TSB Bank 0800 872 226

Westpac 0800 400 600


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