Video | Agriculture | Confidence | Economy | Energy | Employment | Finance | Media | Property | RBNZ | Science | SOEs | Tax | Technology | Telecoms | Tourism | Transport | Search

 

Avaya Launches UC and CC Cloud Solution

Avaya Launches UC and CC Cloud Solution in New Zealand
‘Powered by Avaya’ SaaS goes live to simplify the cloud transition for the country’s midmarket

Auckland, New Zealand, March 26, 2018Avaya (NYSE:AVYA) today announced the New Zealand availability of its ‘Powered by Avaya’ cloud offering. The service, launched in partnership with Pyrios, will provide midmarket organisations with a simple but comprehensive means of migrating to cloud-based unified communications (UC) and contact centre (CC).

The midmarket is a major economic contributor in NZ and represents one third of the nation’s GDP despite accounting for only 6.6 per cent of all businesses. However, this market sector is frequently overlooked as vendors either dedicate resources to large enterprise customers, or provide rigid, watered-down solutions that do not deliver the flexibility and scalability customers require.

‘Powered by Avaya’ is a software-as-a-service (SaaS) stack featuring customisable and flexible UC and CC designed specifically for the midmarket. The full range of solutions can be deployed on-premises, in a hybrid cloud setup or within a fully-hosted environment, with the ability for end users to manage their migration to the cloud at their own pace through a subscription-based model.

Avaya is working closely with Pyrios to enable channel partners to package ‘Powered by Avaya’ as a complete cloud solution. The initiative will leverage Pyrios’ long-standing expertise in systems integration to build innovative solutions that future-proof communications experiences. Partners will be able to value-add their own microservices to deliver end-to-end solutions for their customers.

With analyst firm Gartner predicting the public cloud services market increased by 18.5 per cent globally, and NZ recognised as a mature market, there is significant potential for channel partners that want to offer the same rich communications experiences customers expect from Avaya solutions delivered on-premises as cloud-based offerings.

The launch of ‘Powered by Avaya’ marks the expansion of Avaya’s existing hybrid cloud solution portfolio which also comprises the Avaya Oceana, Equinox and Breeze platforms. These solutions are developed to empower organisations to implement and capitalise from artificial intelligence (AI), machine learning, the Internet of Things (IoT), big data and other emerging technologies.

Robyn O’Reilly, Chief Executive Officer, Pyrios, said: “As a nation, New Zealand is among the leaders in the adoption of cloud-based services; from day-to-day applications right through to specialised solutions. Much of this can be attributed to the densely-populated midmarket, which inspires innovation and adaptability as organisations devise advanced strategies to compete in the fast-moving technology climate. As a system integrator, the launch of Powered by Avaya in this market allows Pyrios to essentially build a brand new business based on a network of channel partners that advances our existing as-a-service portfolio. This will also help our customers – particularly those in financial services, government, manufacturing and retail – speed up their own transformation projects within the cloud.”

Peter Chidiac, Managing Director A/NZ, Avaya, said: “New Zealand is a relatively small yet advanced technology market, and while organisations in the region have already implemented cloud strategies, there’s still a long road ahead. With continuous innovation in AI and IoT, and the expanding use cases for machine learning and blockchain, organisations will face new market challenges as they adapt to changing demands across UC and CC. We have launched Powered by Avaya to equip our partner network with a sophisticated and customisable toolset to build cloud-based communications solutions that allow our joint customers to transform effectively.”

© Scoop Media

 
 
 
Business Headlines | Sci-Tech Headlines

 

Westpac: Sets Out Plan To Go Cheque-Free

Westpac NZ has announced details of its plan to phase out cheques, after signalling in May that it would be supporting a move to other forms of payment. Cheques will cease to be available as a means of payment after 25 June 2021. Westpac NZ General ... More>>

ALSO:

NZTA: Major New Zealand Upgrade Programme Projects Go To Tender

Two major New Zealand Upgrade Programme projects are beginning tenders for construction. The New Zealand Upgrade Programme is a $6.8 billion investment to get our cities moving, to save lives and boost productivity in growth areas. The first Auckland ... More>>

Reserve Bank: RBNZ Seeks To Preserve Benefits Of Cash

The Reserve Bank – Te Pūtea Matua is taking on a new role of steward of the cash system “to preserve the benefits of cash for all who need them”, Assistant Governor Christian Hawkesby told the Royal Numismatics Society of New Zealand annual conference ... More>>

ALSO:

Economy: Double-Dip Recession Next Year, But Housing Rolls On

New Zealand's economy is expected to slip back into recession early next year as delayed job losses, falling consumer spending, and the absence of international tourists bites into growth. More>>

ALSO:

Microsoft New Zealand: Microsoft Expands “Highway To A Hundred Unicorns” Initiative To Support Startups In Asia Pacific

New Zealand, 14 October 2020 – Today Microsoft for Startups launches the Highway to a Hundred Unicorns initiative in Asia Pacific to strengthen the region’s startup ecosystem. This follows the initiative’s success in India, where 56 startups were ... More>>

Fonterra: Farmers Taking Another Step Towards New Zealand’s Low Emissions Food Production

They’re hot off the press and intended to help take the heat out of climate change. Fonterra farmers are already among the world’s most sustainable producers of milk and now have an additional tool in their sustainability toolbox. Over the last few ... More>>

ALSO:



Courts: Businessman Eric Watson Sentenced To A Four-Month Jail Term

New Zealand businessman Eric Watson has been sentenced to a four-month jail term in the UK for contempt of court, TVNZ reports. More>>

OECD: Area Employment Rate Falls By 4.0 Percentage Points, To 64.6% In Second Quarter Of 2020

The OECD area employment rate – the share of the working-age population with jobs – fell by 4.0 percentage points, to 64.6%, in the second quarter of 2020, its lowest level since the fourth quarter of 2010. Across the OECD area, 560 million persons ... More>>

Spark: Turns On 5G In Auckland And Offers A Glimpse Into The Future Of Smart Cities

Spark turned on 5G in downtown Auckland today and has partnered with Auckland Transport (AT) to showcase some of the latest in IoT (Internet of Things) technology and demonstrate what the future could look like for Auckland’s CBD with the power of 5G. 5G is ... More>>

Stats NZ: Monthly Migration Remains Low

Since the border closed in late-March 2020, net migration has averaged about 300 a month, Stats NZ said today. In the five months from April to August 2020, overall net migration was provisionally estimated at 1,700. This was made up of a net gain ... More>>

University of Canterbury: Proglacial Lakes Are Accelerating Glacier Ice Loss

Lake Tasman, New Zealand | 2016 | Photo: Dr Jenna Sutherland Meltwater lakes that form at glacier margins cause ice to recede much further and faster compared to glaciers that terminate on land, according to a new study. But the effects of these glacial ... More>>

ALSO:

Dairy: Fonterra Sells China Farms

Fonterra has agreed to sell its China farms for a total of $555 million (RMB 2.5 billion*1), after successfully developing the farms alongside local partners. Inner Mongolia Natural Dairy Co., Ltd, a subsidiary of China Youran Dairy Group Limited ... More>>

ALSO: