Video | Agriculture | Confidence | Economy | Energy | Employment | Finance | Media | Property | RBNZ | Science | SOEs | Tax | Technology | Telecoms | Tourism | Transport | Search

 

IDC A/NZ Survey Finds 60% Of SMBs Are In Survival Mode Due To The Pandemic, But Expect To Increase IT Spending In 2021

In Q4 2020, IDC surveyed 1210 small and medium businesses (SMBs)* across Australia and New Zealand to understand their priorities, challenges, and planned technology investments in 2021. The survey found that 60% of A/NZ SMBs are in a crisis or survival mode due to the pandemic.

“The impacts of the lockdowns and work-at-home directives have not only delayed projects or initiatives, but also exposed SMBs shortcomings in connectivity, support, security, and sourcing. Business resiliency of these SMBs was put to the test as their IT systems adapted to a new operating environment.” says Chris Morris, Vice President, Cloud Services and Partner at IDC Asia Pacific.

While cost optimisation remains a top priority, IDC expects SMBs to continue investing in technology to modernise their existing systems and to build innovative new business models. Slightly more than half (51%) of the Australian SMBs indicate higher IT spending in 2021; New Zealand SMBs are not as optimistic (43% only). IDC anticipates spending in cloud, collaboration, cybersecurity solutions to increase the most in the coming year.

Increased investment in cloud-based solutions brings opportunities for vendors serving the SMB market. The need for access to support during both implementation and ongoing management will persist as solutions evolve and increase in complexity. Implementation and integration of the cloud solutions will provide the largest opportunities for vendors as SMBs grapple with requirements for industry compliance, security and resiliency.

“COVID-19 has challenged SMBs’ digital transformation journey beyond their capabilities. With digitalisation being the focus for A/NZ SMBs in the next 24 months, these businesses will require tech and business professional services as much as technology itself,” says Morris “SMBs are often challenged on their levels of technology and business digital skills and increasingly reliant on their technology suppliers. Suppliers are advantaged if they can deliver what is needed. Success with the SMBs will be contingent on an understanding of their businesses and consistent trusted relationships,”

For more information about IDC’s Australia and New Zealand SMB multiclient research study please contact Lynn Vuong, IDC A/NZ sales director at lvuong@idc.com. For media enquiries please contact Yvonne Gill ygill@idc.com

*Small and medium businesses are defined as businesses with less than 500 employees.

© Scoop Media

 
 
 
Business Headlines | Sci-Tech Headlines

 

Reserve Bank: Policy Lessons From A Year Of Covid-19

The Reserve Bank of New Zealand – Te Pūtea Matua was in a sound position to continue to meet its mandate in the face of the COVID-19 induced economic shock. However, we must continue to transform so as to remain relevant and effective in addressing longer-term challenges, Reserve Bank Governor Adrian Orr said... More>>


Transport Industry Association: Feb 2021 New Vehicle Registrations Strongest On Record

Motor Industry Association Chief Executive David Crawford says that the February 2021 figures are the strongest for the month of February ever. Registrations of 12,358 were 8.0% up on February 2020. Year to date the market is up 7.1% (1,735 units) compared to the first two months of 2020... More>>

Paymark: Lockdown Equals Slowdown For Some

The three days of lockdown for Auckland earlier this month made a clear impression on our retail spending figures. While only Auckland moved into Level 3 lockdown, the impact was felt across the country, albeit at different levels. Looking at the ... More>>

Infrastructure Commission: Te Waihanga Releases Report On Water Infrastructure

The New Zealand Infrastructure Commission, Te Waihanga’s latest discussion document highlights the importance of current reforms in the water sector. Its State of Play discussion document about water infrastructure is one of a series looking at the ... More>>


OECD: Annual Inflation Picks Up To 1.5% In January 2021 While Euro Area Records Sharp Increase To 0.9%

Annual inflation in the OECD area picked up to 1.5% in January 2021, compared with 1.2% in December 2020. Following a rebound between December and January, the annual decline in energy prices was less pronounced in January (minus 3.9%) than in December... More>>


Hemp Industries Association: Could The Next Team NZ Boat Be Made Entirely Of Hemp?

With The America’s Cup due to start in a few days’ time, innovators from a very different sphere have been wondering how long it could be before New Zealand could be competing in a boat entirely built from hemp, with the crew eating high-energy, nutritious hemp-infused foods and wearing high-performance hemp kit..? More>>


ACT: Matariki Almost A Half Billion Dollar Tax On Business

“Official advice to the Government says an extra public holiday at Matariki could cost almost $450 million,” ACT Leader David Seymour can reveal. “This is a perfect example of the Prime Minister doing what’s popular versus what’s responsible. ... More>>

Genesis: Assessing 6,000 GWh Of Renewable Generation Options For Development By 2025

Genesis is assessing 6,000 GWh of renewable generation options for development after starting a closed RFP process with 11 partners. Those invited to participate offer a range of technologies as Genesis continues to execute its Future-gen strategy to ... More>>