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High Court Approves Settlement Between Bachcare And Commerce Commission
The High Court has approved declarations agreed between Bachcare and the Commerce Commission which resolve a proceeding regarding certain historic guest cancellation terms used on Bachcare’s platform.
The agreement resolves the legal proceedings, with the Court making a set of agreed declarations confirming that certain previous terms were unfair under the Fair Trading Act.
Updated guest terms are already in place, which offer guests fairer and more transparent cancellation options. These new terms apply to all new and future bookings and the benefit of them will also be extended to guests who booked under the most recent previous terms but have yet to travel.
Tracey Foxall, Managing Director of Bachcare, said:
“We respect the Court’s decision to approve the agreement we reached with the Commer Commission, and are pleased to have reached a conclusion that puts fairness, clarity and consistency at the heart of our guest policies. The updated terms have already been adopted, and we believe they strike the right balance between guest protection and owner confidence.”
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