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ANZ NZ Offers Support To Customers As Communities Assess Storm Damage
As the extreme weather clears and people begin to assess the damage, ANZ New Zealand (ANZ NZ) is encouraging business owners and farmers across Tairāwhiti/Gisborne, Coromandel, Bay of Plenty and Northland to get in touch if they need support.
“We’re deeply saddened by the tragic events in some communities, and our thoughts are with the whānau, neighbours and first responders affected,” said ANZ NZ Managing Director, Business & Agri, Lorraine Mapu.
“As people get back to their properties and businesses, we want them to know the bank is here to help. Our teams are on the ground talking with customers and working alongside local support networks to understand what is needed.
“For many farming customers, animal welfare and access to power, water and feed will be top of mind. For business owners it may be staffing, damaged assets, or disrupted cashflow. Whatever the situation, we’ll work with customers as recovery plans take shape.”
ANZ is making targeted assistance available for eligible business and farming customers, subject to approval. This may include:
- Temporary overdraft facilities to help manage cashflow.
- The option to defer loan repayments or move to interestonly for a period.
- Access for eligible agri and business customers to ANZ NZ’s lowinterest Business Regrowth Loan to replace assets and rebuild for the future[1].
Business and Agri customers should contact their Relationship Manager or call the Business Service Centre on 0800 269 249 to discuss their situation and funding requirements.
ANZ also encourages farmers and business owners to speak with their professional advisers and industry specialists to determine the best path forward for their circumstances.
“We know significant weather events can have a lasting impact on people and regional economies,” Ms Mapu said.
“Our commitment is to support customers through the recovery in the weeks and months ahead.”
Home loan customers should call 0800 269 296 and we can discuss options that may help.
ANZ Business Regrowth Loan:
Available: From 22 January 2026
Special fixed interest rate: 3.49% for up to 3 years
Rates are subject to change and will be reviewed at the time of a new event being added
Maximum loan: $300,000
Eligible customers: Existing ANZ business and agri customers adversely affected by eligible climate-related events (cyclones, flooding, droughts etc).
You can find more information on our website, including eligibility criteria, terms and fees.
[1] Lending criteria, fees and terms apply
ANZ Bank New Zealand Limited
Get on top of your money
ANZ has been helping New Zealanders get on top of their money ever since we opened for business in 1840. We were New Zealand's first bank and today we have a large network of full-service branches and ATMs, and talented people across the country.
We're passionate about helping our customers make their money work harder and equipping them to make better financial decisions. Whether it's travelling the world, buying a home, building a business, investing for the future or protecting their family's future, we use our financial strength and expertise to help make it happen.
Through our sponsorships, our Staff Foundation and thousands of staff volunteer hours each year, we support causes that make a difference to New Zealanders.
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