TAANZ: Don’t Cancel Your UK Or Europe Trip – You May Be Forgoing Your Rights To A Refund

The Travel Agents’ Association of New Zealand (TAANZ) is reassuring Kiwi travellers that despite current disruption affecting parts of Middle East airspace, travel to the UK and Europe remains very much achievable.

TAANZ Chief Executive Julie White says the global aviation network is highly resilient and airlines are already adapting routes and operational schedules to keep passengers moving safely.

“Global travel is incredibly resilient. Airlines are experienced in responding to dynamic events and adjusting routes quickly,” says White.

“While the Middle East is a key transit hub and some disruption is occurring, airlines are already operating alternative routings through Asia and other global gateways. This may mean slightly longer travel times, but travellers can still reach Europe.”

TAANZ is urging travellers not to cancel trips unnecessarily.

“Importantly, do not cancel your booking. If you are travelling soon via the Middle East, avoid panic-cancelling and instead wait for the airline to cancel or amend the flight. Cancelling yourself may mean forgoing your rights to a refund or rebooking options,” says White.

“For those travelling in the coming months, speak with your accredited travel agent or tour operator. There are multiple alternative routes available and advisors are working closely with airlines to support travellers.”

White says the situation remains dynamic but the travel industry has a strong track record of adapting quickly to disruption.

"Another reminder of the value of booking through a TAANZ-Accredited Travel Agent, they provide an added layer of support, as agents have access to specialised airline reservation systems, industry channels, and rebooking options that are often not available to the general public, enabling them to find alternative routes and solutions more quickly when disruption occurs."

“The aviation system is designed to adjust rapidly when circumstances change. Safety will always come first, and travellers can feel confident that airlines and travel advisors are working together to help keep journeys moving.”

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