Local Govt | National News Video | Parliament Headlines | Politics Headlines | Search


Pulse Energy Launches ‘Pay It Forward’ Initiative To Combat Energy Hardship

Pulse Energy customers pitch in to support Kiwi families experiencing energy hardship

Pulse Energy, a community-owned electricity retailer, has experienced an overwhelming response from customers since launching the Pay it Forward Programme in March 2020.

The Pay it Forward Programme is a joint initiative between Pulse Energy and its customers that provides support to families facing energy hardship. The programme was launched after Pulse Energy noticed an increase in calls from customers concerned about their ability to stay on top of their monthly energy bills.

“During this challenging time, we had many customers reach out to us, worried about their financial future and their ability to keep up with their household bills. Many had never missed a power bill payment before, but with many Kiwis finding themselves out of work, energy hardship is now more real than ever,” said Sharnie Warren, Pulse Energy General Manager of Customer Experience.

In response, Pulse Energy reached out to customers for feedback on ways to collectively support households experiencing energy hardship. Together, they came up with the Pay it Forward Programme.

Under the Pay it Forward Programme, Pulse Energy customers can add a contribution to their monthly energy bills for as little as $2 per month. Pulse Energy has committed to contributing $150,000 to the fund in the first year, and the Highlanders Super Rugby team has also made a $5,000 contribution.

“We have been overwhelmed by the generosity of our customers. Over 1,000 customers added monthly contributions to their bills in the month following the programme launch. Contributions have been anywhere from $2 to $25 per month. It’s simply heartwarming,” said Warren

Funds received through the programme will be used to provide support to families who find themselves in energy hardship and meet Pulse Energy’s criteria.

Regular updates on funds raised and allocated can be viewed on Pulse Energy’s website.

To make a contribution to the Pay it Forward Programme, visit www.pulseenergy.co.nz/payitforward.

Customers of all of Pulse Energy’s brands (including Grey Power Electricity, Pulse Energy, Black Box Power, Electra Energy, solarZero, Pioneer Energy Retail and Just Energy) are eligible to contribute and receive funds through the programme.

Comments from some of our customers

“Great idea in these troubling times ! Even on a pension we can afford this !”
“Great to see an Electricity company doing kind things to help people. You're awesome!”
“Thank you for the opportunity to help another who may have need of help. I hope my small contribution can help”. 
“This is a great idea! Thanks for giving us the opportunity to contribute”
“What an awesome initiative. We are not very wealthy but love that we can contribute a little bit to help.”

© Scoop Media

Parliament Headlines | Politics Headlines | Regional Headlines

Gordon Campbell: On Why Todd Muller Needs To Own The Privacy Leak Scandal

Whenever a political scandal breaks, party leaders have two basic options. They can confess to being in boots and all, and try to brazen it out : nothing to see here, move on. This tended to be the John Key approach. Very hard to pull that off in this case, given that it involved violating the privacy of sick New Zealanders for party political gain.
The other option is to claim innocence of this terrible, no good, highly regrettable “error of judgement” and apologise profusely for the sins of others, while absolving your own good self of any responsibility. This has been Todd Muller’s chosen path.... More>>

National Departures: Press Statement From Michelle Boag

Today I am announcing that I have resigned my membership of the NZ National Party. The last few days have underscored for me the unhealthy relationship I have developed with politics. For 47 years, I have devoted much of my professional and personal ... More>>


Govt: Statement From Rt Hon Winston Peters

Deputy Prime Minister and New Zealand First Leader Rt Hon Winston Peters has announced he is taking a short stint of medical leave this week. More>>

Isolation: Government And Air NZ Agree To Manage Incoming Bookings

Bookings for seats on Air New Zealand flights into New Zealand will be managed in the short term to ensure the Government is able to safely place New Zealanders arriving home into a managed isolation or quarantine facility, says Housing Minister Megan ... More>>


Government: New Investment Creates Over 2000 Jobs To Clean Up Waterways

A package of 23 projects across the country will clean up waterways and deliver over 2000 jobs Prime Minister Jacinda Ardern and Environment Minister David Parker announced today. The $162 million dollar package will see 22 water clean-up projects ... More>>


Government: David Clark Resigns As Health Minister

The Prime Minister Jacinda Ardern has accepted David Clark’s resignation as Health Minister. More>>


Election 2020: Green Party Unveils Income Policy

The Green Party is today unveiling its Poverty Action Plan, which includes a Guaranteed Minimum Income to ensure people have enough to live with dignity. The scheme resets income support payments to ensure everyone not in full-time paid work gets at least ... More>>


Conservation: New Protection For Dolphins

Extensive new protections are being put in place as part of an updated plan to look after New Zealand’s native Hector’s and Māui dolphins, announced Minister of Fisheries Stuart Nash and Minister of Conservation Eugenie Sage today. More>>


Auckland: Water Consent Referred To Board Of Inquiry

Environment Minister David Parker has today “called in” Auckland’s application to the Waikato Regional Council to take an extra 200 million litres of water a day from the lower reaches of the Waikato River for Auckland drinking water and other municipal uses... More>>


Foreign Affairs: New Zealand To Review Relationship Settings With Hong Kong

Foreign Affairs Minister Winston Peters has announced that the New Zealand Government is reviewing the settings of its relationship with Hong Kong. “China’s decision to pass a new national security law for Hong Kong has fundamentally changed the environment ... More>>


Covid-19 Patient Info Leak: Hamish Walker - A Personal Statement And An Apology

I have spoken to National Party Leader Todd Muller and informed him that I passed to members of the media, by email, information containing Covid-19 patient details that was given to me by a source. I did this to expose the Government’s shortcomings ... More>>


PM: Labour Will Extend Loan Scheme 'lifeline' For Small Business

Labour has announced its plans to extend the Small Business Loan Cashflow Scheme and spend $162 million on a waterway clean-up package. More>>


Economy: Infrastructure Investment To Create Jobs, Kick-Start COVID Rebuild

A new package of infrastructure investments will help kick-start the post-COVID rebuild by creating more than 20,000 jobs and unlocking more than $5 billion of projects up and down New Zealand. Finance Minister Grant Robertson and Infrastructure Minister ... More>>


Covid-19: Isolation System To Be Beefed Up After Stress

A range of improvements are already underway to address issues identified in the rapid review of the Managed Isolation and Quarantine system released today, Housing Minister Megan Woods said. The review was commissioned just over a week ago to identify ... More>>


Election 2020: Parties Get Into Gear

ACT has today announced its list for the 2020 General Election. “The calibre and experience of our candidates will impress voters of every persuasion. We have candidates from all walks of life. People who have built their homes, families and businesses ... More>>






InfoPages News Channels