Video | Agriculture | Confidence | Economy | Energy | Employment | Finance | Media | Property | RBNZ | Science | SOEs | Tax | Technology | Telecoms | Tourism | Transport | Search


New Zealanders don’t trust their boss

30 November 2004

61 per cent of New Zealanders don’t trust their boss

Alarm bells should be sounding for New Zealand managers, according to the results of the latest SEEK Intelligence survey, which found that it is not poor pay, working hours or stress that is the pet hate of working New Zealanders, but the quality of management.

According to SEEK NZ General Manager, Jude Manuel, while New Zealand workers are generally feeling more positive than they were last year, a lack of confidence in their managers continues to be a significant problem.

“In particular, a lack of trust in management is endemic in New Zealand workplaces. Across all industry sectors, 61 per cent of employees say that management in their organisations do not inspire trust, and 62 per cent believe that management is not open and honest with employees”, she said.

When asked if there is anything they hate about their current job, ‘quality of management’ was nominated by 53 per cent of survey respondents, followed by salary (47 per cent), stress levels (47 per cent) and (a lack of) ‘feedback and appreciation’ (46 per cent).

A staggering 91 per cent also ranked ‘quality of management’ as the most important factor they consider when looking for a new job, ahead of the ‘variety and content of work’, the ‘workplace environment’, and then ‘salary’.

The SEEK Intelligence Survey of Employee Satisfaction and Motivation in New Zealand is now in its second year, and annually collects responses from employed respondents about how they view their work.

“This survey should serve as a fairly significant wake up call to employers. If you’re a manager, the odds are that many of your employees dislike working for you, they don’t trust a lot of what you say and they have plenty of job opportunities available to them elsewhere”, said Jude Manuel.

“This is a critical issue for organisations, because staff retention and satisfaction has become an increasingly important competitive advantage for them.

“We are in the middle of a buoyant jobs market and I anticipate that many organisations will see a higher than normal level of turnover early next year. People tend to spend time over Christmas assessing where they are headed, and with more options available for skilled workers, it’s easier than ever to make a change.

“As quality of management is the factor employees are most interested in regarding their work, managers must also realise that throwing more money around will not in itself encourage employees to stay. Managers who want to keep their staff motivated and attract high performers would be better off focusing on lifting their own performance.

“According to our research, the three things managers most need to improve is following up their words with action, communicating openly and honestly, and better supporting their team,” she said.

Another surprising finding from the survey was that working hours are not as big an issue for employees as many of us believe. Working hours were ranked as only the 11th most important factor when looking for a job, and 43 per cent of survey respondents actually said that they loved their current working hours.

The 2004 survey collated responses from over 2000 employed New Zealand workers, and uncovered significant gains in job confidence compared to 12 months ago.

“We are seeing a significant pick up in job security, with 22 per cent of New Zealand workers saying that they believe their jobs are more secure than they were 12 months ago.

“Relationships with co-workers have also strengthened over the past year. An impressive 62 per cent of the people we surveyed said that they love the people they work with, a further improvement on last year’s figure of 58 per cent.

“New Zealand workers might be skeptical of what’s happening at the senior levels of their organisations, but it seems that they mostly enjoy being part of their team”, she said.


© Scoop Media

Business Headlines | Sci-Tech Headlines


Westpac: Sets Out Plan To Go Cheque-Free

Westpac NZ has announced details of its plan to phase out cheques, after signalling in May that it would be supporting a move to other forms of payment. Cheques will cease to be available as a means of payment after 25 June 2021. Westpac NZ General ... More>>


NZTA: Major New Zealand Upgrade Programme Projects Go To Tender

Two major New Zealand Upgrade Programme projects are beginning tenders for construction. The New Zealand Upgrade Programme is a $6.8 billion investment to get our cities moving, to save lives and boost productivity in growth areas. The first Auckland ... More>>

Reserve Bank: RBNZ Seeks To Preserve Benefits Of Cash

The Reserve Bank – Te Pūtea Matua is taking on a new role of steward of the cash system “to preserve the benefits of cash for all who need them”, Assistant Governor Christian Hawkesby told the Royal Numismatics Society of New Zealand annual conference ... More>>


Economy: Double-Dip Recession Next Year, But Housing Rolls On

New Zealand's economy is expected to slip back into recession early next year as delayed job losses, falling consumer spending, and the absence of international tourists bites into growth. More>>


Microsoft New Zealand: Microsoft Expands “Highway To A Hundred Unicorns” Initiative To Support Startups In Asia Pacific

New Zealand, 14 October 2020 – Today Microsoft for Startups launches the Highway to a Hundred Unicorns initiative in Asia Pacific to strengthen the region’s startup ecosystem. This follows the initiative’s success in India, where 56 startups were ... More>>

Fonterra: Farmers Taking Another Step Towards New Zealand’s Low Emissions Food Production

They’re hot off the press and intended to help take the heat out of climate change. Fonterra farmers are already among the world’s most sustainable producers of milk and now have an additional tool in their sustainability toolbox. Over the last few ... More>>


Courts: Businessman Eric Watson Sentenced To A Four-Month Jail Term

New Zealand businessman Eric Watson has been sentenced to a four-month jail term in the UK for contempt of court, TVNZ reports. More>>

OECD: Area Employment Rate Falls By 4.0 Percentage Points, To 64.6% In Second Quarter Of 2020

The OECD area employment rate – the share of the working-age population with jobs – fell by 4.0 percentage points, to 64.6%, in the second quarter of 2020, its lowest level since the fourth quarter of 2010. Across the OECD area, 560 million persons ... More>>

Spark: Turns On 5G In Auckland And Offers A Glimpse Into The Future Of Smart Cities

Spark turned on 5G in downtown Auckland today and has partnered with Auckland Transport (AT) to showcase some of the latest in IoT (Internet of Things) technology and demonstrate what the future could look like for Auckland’s CBD with the power of 5G. 5G is ... More>>

Stats NZ: Monthly Migration Remains Low

Since the border closed in late-March 2020, net migration has averaged about 300 a month, Stats NZ said today. In the five months from April to August 2020, overall net migration was provisionally estimated at 1,700. This was made up of a net gain ... More>>

University of Canterbury: Proglacial Lakes Are Accelerating Glacier Ice Loss

Lake Tasman, New Zealand | 2016 | Photo: Dr Jenna Sutherland Meltwater lakes that form at glacier margins cause ice to recede much further and faster compared to glaciers that terminate on land, according to a new study. But the effects of these glacial ... More>>


Dairy: Fonterra Sells China Farms

Fonterra has agreed to sell its China farms for a total of $555 million (RMB 2.5 billion*1), after successfully developing the farms alongside local partners. Inner Mongolia Natural Dairy Co., Ltd, a subsidiary of China Youran Dairy Group Limited ... More>>