Video | Agriculture | Confidence | Economy | Energy | Employment | Finance | Media | Property | RBNZ | Science | SOEs | Tax | Technology | Telecoms | Tourism | Transport | Search


Focus on customers as Westpac net profit up 6%

30 October 2008

Focus on customers as Westpac New Zealand net profit up 6%

Westpac New Zealand* today announced a net profit after tax of $484 million for the year ended 30 September 2008, up 6 per cent on the same period last year. Core earnings (pre tax and impairment charges), were up 17% to $883m.
Acting Chief Executive Bruce McLachlan said the annual result was an encouraging one in a challenging environment, and a positive reflection on how Westpac has progressed in the past 18 months.

“I am pleased with the way the bank has responded to economic conditions by focusing on fundamentals such as expense and margin management, but at the same time being willing to innovate,” Mr McLachlan said.

“We continued to grow our customer base through the year, with particular success being the performances of the Westpac Debitplus Visa Card, the Cash Plus Trust (Cash PIE) and the Westpac Kiwisaver Scheme.

“We have just celebrated the signing up of the 100,000th customer to Westpac Kiwisaver, and see retirement savings as a key growth area going forward.”
Mr McLachlan said the underlying performance of the bank in key areas was strong.

Highlights of the result included a strong performance from Westpac New Zealand’s business banking unit, with lending volumes up 15% for the year driven by an increase in term loans, particularly in the Agri sector.
Consumer lending was up 7%, impacted by slower mortgage growth in the second half.

Disciplined management saw expenses up just 2% as wage increases were offset by benefits from supplier re-negotiations in technology, print cost savings and call centre process improvements. As a result Westpac New Zealand improved its cost to income ratio 330 basis points to 44.2%.

Impairment charges were up $89m on the same period last year, reflecting deterioration in the New Zealand economy.

Mr McLachlan said the impairment charges were driven by higher individually assessed provisions across business lending, combined with some stress evident in the housing portfolio reflecting the tight economic conditions and high interest rates through most of the year.

“Westpac New Zealand is closely managing its exposures and has directed more resources into its credit team. It is clear that by acting quickly at signs of payment stress we can achieve outcomes that are better for both our customers and our shareholders.”

Mr McLachlan said impairment charges were likely to remain elevated through this period of downturn in the economy.

“Our provisioning is prudent and the charges we are taking reflect Westpac New Zealand’s appropriately conservative risk assessment processes and our desire to maintain the asset quality of our balance sheet.

“Important for me has been the ability of Westpac New Zealand to retain its focus on customers. We have made gains in the number of our products utilised per customer, and have accelerated the uptake of online banking. The launch of our hotpoints American Express card in the third quarter has also resonated with our customers,” Mr McLachlan said.

“We have enhanced our leadership position in corporate responsibility through the year. We are switching our entire car fleet to more environmentally friendly vehicles, invested in our financial literacy programme to help New Zealanders to manage their money and, on top of our long-running sponsorship, our staff helped to raise over $900,000 through the Westpac Rescue Helicopter appeal.

“Westpac New Zealand’s capital position is robust, significantly exceeding the Reserve Bank of New Zealand’s requirements. We have substantial holdings of liquid securities and undrawn funding lines at our disposal.”
To further enhance Westpac New Zealand’s funding capability the bank has recently completed a $5.0b RMBS (Residential Mortgage Backed Security) facility that is eligible for repo with the Reserve Bank of New Zealand.

“In the current environment, our ability to maintain our strong capital position and grow our underlying profitability, while continuing our contribution to the communities within which we work, is a very positive outcome,” Mr McLachlan said.


© Scoop Media

Business Headlines | Sci-Tech Headlines


Auckland Transport: Successful Bridge Repair Opens Two Additional Lanes To Traffic

The opening of two additional lanes on the Auckland Harbour Bridge this morning will help relieve some motorway congestion for motorists heading home to the North Shore tonight. More>>


Statistics New Zealand: COVID-19 Sees Record 12.2 Percent Fall In New Zealand’s Economy

Gross domestic product (GDP) fell by 12.2 percent in the June 2020 quarter, the largest quarterly fall recorded since the current series began in 1987, as the COVID-19 restrictions in place through the quarter impacted economic activity, Stats NZ said ... More>>


Climate: Scientists Release ‘Blueprint’ To Save Critical Ecosystems And Stabilize The Earth’s Climate

A group of scientists and experts produced the first comprehensive global-scale analysis of terrestrial areas essential for biodiversity and climate resilience, totaling 50.4% of the Earth's land. The report was published in Science Advances ... More>>


MPI: Independent Review Launched Into Assurances For Safe Transport Of Livestock By Sea

The Ministry for Primary Industries (MPI) has launched an independent review of the assurances it receives for the safe transport of livestock by sea. MPI Director-General Ray Smith says Mike Heron QC has been appointed to lead the review, which is expected ... More>>


Computers: New Zealand PC Market Grows Nearly 40% Due To Work From Home Demand

COVID-19 had large impacts on demand for PCs as businesses prepared for lockdowns by purchasing notebooks to mobilise their workforce. In the second quarter of 2020, New Zealand's Traditional PC market experienced a 39.7% year-on-year (YoY) growth ... More>>


University Of Auckland: Whale-Watching By Satellite – Follow Their Travels Online

Scientists have successfully attached satellite tracking tags to six New Zealand southern right whales, or tohorā, and are inviting the public to follow the whales’ travels online. Part of a major research project involving the University of Auckland ... More>>

Commerce Commission: Kiwibank Admits System Failures And Agrees To Pay Customers $5.2 Million

Kiwibank has entered into a settlement agreement with the Commerce Commission after reporting that it failed to have in place robust home loan variation disclosure policies, procedures and systems. In a settlement dated 27 August 2020, Kiwibank admitted that ... More>>

Ministry of Health: Public Transport Distancing Requirements Relaxed

Physical distancing requirements on public transport have been reviewed by the Ministry of Health to determine whether they are still required at Alert Level 2 (or below). The Ministry’s assessment is that mandatory face covering and individuals tracking ... More>>


NZHIA: New Zealand Hemp Industry Set To Generate $2 Billion Per Annum And Create 20,000 Jobs

A new report says a fully enabled hemp industry could generate $2 billion in income for New Zealand by 2030, while also creating thousands of new jobs. Written by industry strategist Dr Nick Marsh, the report has prompted calls from the New Zealand Hemp ... More>>


Stats NZ: One In 14 Employed People Report High Risk Of Losing Jobs

About one in 14 workers say they expect to lose their job or business by mid-2021, Stats NZ said today. A survey of employed people in the June 2020 quarter showed 7 percent felt there was a high or almost certain chance of losing their job or business ... More>>

ASB Quarterly Economic Forecast: NZ Economy Doing Better Than Expected, But Challenges Remain

August lockdown estimated to have shaved 8% off NZ’s weekly GDP, and 0.5% off annual GDP Economy now expected to shrink 5% (year-on-year) by end of 2020 Unemployment rate now expected to peak at 7.2% The latest ASB Quarterly Economic Forecast is less ... More>>