Video | Agriculture | Confidence | Economy | Energy | Employment | Finance | Media | Property | RBNZ | Science | SOEs | Tax | Technology | Telecoms | Tourism | Transport | Search


Qualifications Gained at Work a Positive Opportunity

Qualifications Gained at Work a Positive Opportunity for New Zealanders

At Your Service Aotearoa is supportive of the NZ Talent letter signed this week by more than a hundred New Zealand’s businesses.

Spokesperson Bruce Robertson says it follows on from the manifesto that At Your Service Aotearoa released in July this year, setting out a plan of action for meeting a growing demand for skilled workers. Service industries employ nearly 600,000 full-time equivalents (FTEs) – about a third of people working in New Zealand – making it the economy’s largest per capita sector.

At Your Service Aotearoa is a collaboration of four service industry training organisations (ITOs): ServiceIQ, Careerforce, Skills Active Aotearoa and HITO, the hairdressing, barbering and beauty therapy ITO. The group’s manifesto focused attention on the need for concerted action to address labour constraints and a widening skills gap in sectors which last year generated $48 billion in GDP.

“Ensuring that the service sector has the appropriate mix of trained and skilled people is our main goal”, says Robertson. He adds that there are some misperceptions about service work - one third of roles in the sector are medium to high-skilled ones.

The BERL report commissioned by the group highlights the need for well-trained workers in all the industries covered by the At Your Service Aotearoa ITOs. The report notes that “New Zealand faces similar challenges to the rest of the OECD, with potential shortages of skilled and unskilled staff in the service sectors, and the need for a cohesive and integrated vocational education system that offers opportunities for school leavers and the existing workforce.”

However, New Zealand continues to have issues with young people transitioning from secondary school to work or further education - with many falling between the cracks - and the mismatching of skilled labour with the demand for that labour. BERL points out that, “At Your Service Aotearoa has the ability to work with government to decrease this gap and increase the labour force participation rate of young New Zealanders.

“As well, changing customer preferences and technology are impacting on the service sector. This means existing workers need to undertake regular training to maintain and grow their skill base, gain qualifications, and meet customer expectations.”

The At Your Service Aotearoa group will continue to work with the companies that are signing up to NZ Talent. “Many of them already offer and encourage their employees to gain recognised national qualifications in their workplaces, earning while they are learning,” says Bruce Robertson. “We’ll be talking to those that don’t.”


© Scoop Media

Business Headlines | Sci-Tech Headlines


FMA: Cigna Admits Making False And Misleading Representations
Cigna Life Insurance New Zealand Limited has admitted to making false and/or misleading representations to customers in proceedings brought by the Financial Markets Authority (FMA) – Te Mana Tātai Hokohoko... More>>

Statistics: Retail Card Spending Down 0.2 Percent In July
Retail card spending fell $11 million (0.2 percent) between June 2022 and July 2022, when adjusted for seasonal effects, Stats NZ said today... More>>

Barfoot & Thompson: Auckland Rental Prices Inch Up Again, But Upward Trend Could Ease In Coming Months

Data from nearly 16,000 rental properties managed by real estate agency Barfoot & Thompson shows Auckland’s average weekly rent rose by $6.12 (or 1 percent) during the second quarter... More>>

ASB: Full Year Results: Building Resilience Today And For Our Future

In its 175th year, ASB has reported a cash net profit after tax of $1,418 million for the 12 months to 30 June 2022, an increase of $122 million or 9% on the prior year... More>>

Commerce Commission: Draft Determination On News Publishers’ Association’s Collective Bargaining Application
The Commerce Commission (Commission) has reached a preliminary view that it should allow the News Publishers’ Association of New Zealand (NPA) to collectively negotiate with Meta and Google... More>>

Heartland: Retirees Facing Pressure From Higher Cost Of Living And Increasing Debt In Retirement

Heartland has seen a significant increase in Reverse Mortgages being used to repay debt. Among the most affected by the increasing living costs are retirees, many of whom are trying to get by on NZ Super alone... More>>