Gordon Campbell | Parliament TV | Parliament Today | News Video | Crime | Employers | Housing | Immigration | Legal | Local Govt. | Maori | Welfare | Unions | Youth | Search

 

Public satisfaction with Police remains high

Public satisfaction with Police remains high

Results from this year’s citizens’ satisfaction survey show trust and confidence levels in New Zealand Police remain high and stable at 78 percent.

Mark Evans Deputy Chief Executive Strategy says the results from the 2015 survey, which has been run annually for the last seven years, reflect the huge commitment the Police have made to improving the way they deliver services to the public.

“The Policing Excellence and Prevention First operating model have made us more mobile, visible, efficient and effective than ever before and our communities safer places to live, work and play”, Mr Evans said.

“We know from the survey results, for example, that the proportion of people who said that they felt ‘very safe’ or ‘safe’ in their local neighbourhoods after dark has been steadily climbing. At 77%, this year’s result is the highest since the survey started seven years ago.

“In addition, the fact that 94% said they felt ‘very safe’ or ‘safe’ in their local neighbourhood during the day, is a great result.”

The independently-run survey asks people their views about Police, feelings of safety and what their service experience was like if they recently had contact with police. This year 9,200 people throughout the country took part in the research.

Amongst other findings from the survey, 82% of people who had recent contact with Police were very satisfied or satisfied with the overall quality of that service. Mr Evans said that 89% of people said that their service experience met or exceeded their expectations.

The most common reason people gave was that the police officer had a positive attitude.

"New Zealand Police’s reputation is everything.
No matter how well we do as an organisation, there is a requirement to do better.

The survey shows us areas in which we can make improvements and, of course, there are also variations between different districts.
“We also acknowledge that trust and confidence in Māori is lower than we would like it to be.

However, it is interesting to note that Māori in general trust the police and health system more than other institutions according to Statistics New Zealand research.

“Overall, the results highlight the good work of our staff and it’s great to see their commitment being recognised through the survey. We know that we can’t take it for granted and will continue to work hard to maintain the trust and confidence of New Zealanders.

“At the same time Police also recognise that working in partnership is increasingly important in delivering effective citizen-centred services.
"The survey gives members of the public the opportunity to tell us how we are doing, and we thank those who took the time to participate in the survey,” Mr Evans said.

You can view the full report and the executive summary here: http://www.police.govt.nz/about-us/publication/citizens-satisfaction-survey-reports

ENDS

© Scoop Media

 
 
 
Parliament Headlines | Politics Headlines | Regional Headlines

Whakaari/White Island: A Minute’s Silence For Victims

A minute’s silence will be observed at 2.11pm on Monday 16 December in honour of the victims of the Whakaari White Island eruption, Prime Minister Jacinda Ardern has confirmed...

The minute’s silence will be exactly one week after the eruption started on Monday 9 December. More>>

Gordon Campbell: On What An Inquiry Might Look Like
Presumably, if there is to be a ministerial inquiry (at the very least) into the Whakaari/White Island disaster, it will need to be a joint ministerial inquiry. That’s because the relevant areas of responsibility seem to be so deeply interwoven... More>>

 

More Discussions: National On Housing, Transport And Infrastructure

National has today released the ninth and tenth in our series of discussion documents, which contain a range of proposals to ensure New Zealand has the high-quality housing and infrastructure it needs to prosper, Leader of the Opposition Simon Bridges says. More>>

ALSO:

Trains: Govt's Plans For Rail

The Government has released its long term vision for a sustainable 21st Century rail network that gets our cities moving, connects our regions and gets more freight off the roads. More>>

ALSO:

Gordon Campbell: On Welfare Vs Infrastructure Spending

If New Zealand has a pressing need to stimulate its flagging economy, it seems very weird that the government is choosing a $12 billion package of infrastructure spending – mainly on road and rail – that by definition, will take a very long time to deliver their stimulatory benefits ... More>>

New Reports: "Immediate Commitment To Doing Justice Differently"

Justice Minister Andrew Little released two reports today, Turuki! Turuki! from Te Uepū Hāpai I te Ora, and Te Tangi o te Manawanui: Recommendations for Reform from the Chief Victims Advisor. Both recommend a fresh approach to the way criminal justice has been approached... More>>

ALSO:

"Heart-Breaking And Confronting": Surgical Mesh Restorative Justice Report

Minister Genter: “People have talked about losing the life they had enjoyed before surgical mesh harmed them – the loss of a steady job, the ability to exercise, a loving relationship in some cases. Others described the chronic pain they experienced..." More>>

ALSO:

Law Foundation: Government Decryption Powers Must Respect Privacy

The power of government to order users and companies to decrypt encrypted data and devices needs stronger privacy protections and additional safeguards, according to a study published by researchers at the University of Waikato. More>>

 
 
 
 
 

LATEST HEADLINES

  • PARLIAMENT
  • POLITICS
  • REGIONAL
 


 

InfoPages News Channels