Video | Agriculture | Confidence | Economy | Energy | Employment | Finance | Media | Property | RBNZ | Science | SOEs | Tax | Technology | Telecoms | Tourism | Transport | Search


Shopping Centre Industry Prepares For ‘Click And Collect’ Operations

New Zealand Council of Retail Property (NZCoRP) Chair Campbell Barbour says its members, which include many of New Zealand’s largest retail property owners, will commence ‘click and collect’ operations under Alert Level 3, despite the Government’s decision to prevent them from operating.

Campbell Barbour

“The information from government has created some confusion as many shopping centres have remained open for essential services throughout the Level 4 lockdown. The move to Level 3 on Tuesday means retailers will have the opportunity to return to trade through contactless and ‘click and collect’ methods in addition to these essential services.

“While we are disappointed that many centres cannot return to general trade under Level 3, our members are implementing strict safety guidelines and welcome the opportunity to take the necessary steps to recommence limited non-essential retail trade through our properties,” says Barbour.

“Many of our member’s shopping centres have remained open and operational throughout the Level 4 lockdown and little will change as we transition to Level 3. We will continue to ensure that the essential services within our centres such as supermarkets, pharmacies and medical services remain available to the public”

NZCoRP has established “click and collect” operational guidelines for its members to use in conjunction with each centre’s specific health and safety protocols under Level 3 trading. These include:

  • The organisation of single point of public collection locations
  • These collection locations will be positioned to avoid large numbers of customers within the enclosed shopping centre environment
  • Collection points locations will ensure minimum queuing and direct personal contact and will maximise space for social distancing
  • All payment methods will be contactless
  • Appropriate staff and security will be deployed to ensure the efficient and safe operation of the service

“Property owners and retailers will need to work together to establish firm guidelines for collection in cohesion with their ecommerce platforms. Each centre will operate slightly differently based on its individual circumstance. However, all members are putting the health and safety of our retailers and our community at the fore.”

“While the ‘click and collect’ implementation is an excellent first step, unfortunately it is unlikely to significantly reduce the impact of a prolonged period without retail trade,” says Barbour. “We remain very concerned that the long term economic impact of this pandemic could place thousands of retailers and their tens of thousands of employees in jeopardy.”

“We trust that Government will proactively monitor the situation and continue to review its position with regards to the retail industry, which is of critical importance to our nation’s economy. We look forward to ongoing dialog and collaboration with Government to ensure the earliest possible return to business under what will be the ‘new normal’”.

About the New Zealand Council of Retail Property

The New Zealand Council of Retail Property provides a unified voice for the retail property and shopping centre industry.

Our membership is broad and encompasses many of New Zealand’s leading retail property owners and managers, including Scentre Group, Kiwi Property, Oyster Property Group, AMP Capital, Stride Property, Colliers International, Tinline Properties and NZ Retail Property Group.

The Council is facilitated by Property Council New Zealand.

© Scoop Media

Business Headlines | Sci-Tech Headlines


DIY Law: Government Exempts Some Home Improvements From Costly Consents

Homeowners, builders and DIYers will soon have an easier time making basic home improvements as the Government scraps the need for consents for low-risk building work such as sleep-outs, sheds and carports – allowing the construction sector ... More>>


Media Awards: The New Zealand Herald Named Newspaper Of The Year, Website Of The Year At Voyager Media Awards

The New Zealand Herald has been labelled a “powerhouse news operation” as it claims the two biggest prizes – Newspaper of the Year and Website of the Year – along with many individual awards at the 2020 Voyager Media Awards Website of the ... More>>


ASB Bank: ASB Takes The Lead Again With New Low Home Loan Interest Rate

ASB has moved again to support its customers, cutting a number of home loan rates, including the two-year special rate to a new low of 2.69% p.a. Craig Sims, ASB executive general manager Retail Banking says the reduced rate will be welcome news for many ... More>>


Nathan Hoturoa Gray: The Problems With Testing And Case Statistics For Covid-19

To begin to understand disease transmission in a country requires adequate testing of your population with properly vetted, accurate tests. As the world struggles to find what 'adequate percentage' of the population is necessary, (estimates predict ... More>>


RNZ: Fletcher Building To Lay Off 1000 Staff In New Zealand

The construction company will cut around 10 percent of its workforce as it struggles with the fallout from Covid-19. More>>


Can Pay, Won't Pay: Cashflow Moves Urged

Government Ministers are asking significant private enterprises to adopt prompt payment practices in line with the state sector, as a way to improve cashflow for small businesses. More>>


Gordon Campbell: On Why We Should Legally Protect The Right To Work From Home

For understandable reasons, the media messaging around Level Two has been all about “freedom” and “celebration”, but this is not necessarily going to be a universal experience. When it comes to workplace relations, Level Two is just as likely to ... More>>


Telecoms: Spark Welcomes Spectrum Allocation And Prepares For 5G Rollout Over The Next 12 Months

Spark welcomes spectrum allocation and prepares for 5G rollout over the next 12 months Spark today welcomed the announcement of the direct allocation process of 5G spectrum, with the Company to be offered management rights to 60 MHz of 3.5 GHz ... More>>


Trade: Record Monthly Surplus As Imports Dive

Imports in April 2020 had their biggest fall since October 2009, resulting in a monthly trade surplus of $1.3 billion, Stats NZ said today. “This is the largest monthly trade surplus on record and the annual goods trade deficit is the lowest ... More>>


Media Blues: Stuff Chief Executive Buys Company For $1

Stuff chief executive Sinead Boucher has purchased Stuff from its Australian owners Nine Entertainment for $1.
The chief executive was returning the company to New Zealand ownership, with the sale is expected to be completed by 31 May.
"Our plan is to transition the ownership of Stuff to give staff a direct stake in the business as shareholders," Boucher said in a statement.... More>>


RNZ: Bar Reopening Night 'much, Much Quieter'

Pubs and bars are reporting a sluggish first day back after the lockdown, with the fear of going out, or perhaps the joy of staying home, thought to be a reason for the low numbers. More>>


Stats NZ: New Zealand’s Population Passes 5 Million

New Zealand's resident population provisionally reached 5 million in March 2020, Stats NZ said today. More>>

NIWA: Seven Weeks Of Clearing The Air Provides Huge Benefits: Scientist

Seven weeks of lockdown has provided evidence of how pollution can vanish overnight with benefits for the environment and individuals, says NIWA air quality scientist Dr Ian Longley. Dr Longley has been monitoring air quality in Auckland, Wellington ... More>>


Government: Tax Changes Throw Cash Lifeline To SMEs

A significant package of tax reforms will be pushed through all stages in Parliament today to throw a cash flow lifeline to small businesses. More>>


Statistics: Some Indicators Pick Up As New Zealand Moves Out Of Lockdown

New Zealanders moved around more in the main centres and used more fuel and power while weekly exports held up as the country left the COVID-19 level 4 lockdown, Stats NZ said today. COVID-19 data porta l, our new webpage, includes about 40 near-real-time ... More>>


University Of Canterbury: Astronomers Discover The Science Behind Star Bursts That Light Up The Sky

University of Canterbury (UC) astronomers are part of an international team that has revealed how explosions on the surface of a white dwarf star can increase its brightness by thousands or millions of times making it look like a new star. For ... More>>

RNZ: International Passenger Numbers At Auckland Airport Drop 95 Percent

Auckland Airport says international passengers numbers have dropped more than 95 percent in the first 20 days of April over the year earlier. More>>