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PillDrop’s PillSachets Are A Safe, Easy And Convenient Way To Manage Multiple Medicines

Prescribing and taking medication is a significant piece of the healthcare puzzle. Each year, on average, nearly 2.5 million New Zealanders are prescribed subsidised medicine. Despite being common, people who take multiple medicines to manage long-term conditions often face a frustrating road. When it’s time to collect their prescription, they wait in line at their pharmacy amongst unwell people who may be contagious, and risk being overheard when they have deeply personal conversations with a pharmacist. At home, they either painstakingly sort and count their meds, or face the dangers of taking the wrong dose. Some get overwhelmed by the sheer quantity and decide to “skip the orange ones”. Only to realise that, five weeks later, their repeats have expired again.

Former community pharmacist and rest-home nurse, Jack Lee and Suzanne Burge, are all too familiar with these frustrations. So, in January 2020, they launched PillDrop, New Zealand’s first fully digital pharmacy licensed by the Ministry of Health. PillDrop manages the end-to-end pharmacy experience which includes delivering medicines direct to people’s homes. Within the first four months of operating, they secured government funding, contracts with multiple DHBs, and became a critical part of New Zealand’s COVID-19 response. During the lockdown alone, PillDrop couriered hundreds of contactless parcels to homes throughout New Zealand. Each delivery contains a month’s supply of the household’s medication, pre-sorted and pre-packaged into rolls of personalised PillSachets.

These PillSachets, Suzanne says, remove the hassle of managing multiple medications, whether you are a patient or caregiver. Your medicines arrive already sorted by date, time, name and dosage. This means patients and caregivers can safely and confidently move on from manual tasks like handling multiple medicine bottles or packs, counting and sorting each pill, or visiting their pharmacy. Each month, clients simply put their roll of PillSachets in their own attractive PillDrop box and tear off the individual sachets when required - putting an end to expired pills, indiscreet packaging and disorganised medicine cabinets. Before the month’s supply is out, if you have a repeat, PillDrop automatically posts it to you.

In short, PillSachets are: "the easiest and most convenient solution for people who are constantly managing their own multiple medications or managing prescriptions on behalf of their loved ones.” Suzanne says.

About PillDrop

PillDrop provides a fully digital pharmacy experience which includes medicine dispensing, home delivery of your prescription and non-prescription medication, a secure online portal of your medicine history and countdown of remaining dosages, automatic delivery of your repeats, and access to 24/7 pharmacy support. They offer same-day delivery to Auckland and next business day delivery for the rest of the country. Their service is free if you are over 65 or taking multiple medications. Visit for more information.

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