Art & Entertainment | Book Reviews | Education | Entertainment Video | Health | Lifestyle | Sport | Sport Video | Search

 


Mobile Users Dob In More Text Spammers


Mobile Users Dob In More Text Spammers

The number of spam texts reported to authorities has increased nearly fivefold in the six months following the introduction of a new spam reporting tool for mobile device users.

The new mobi site was launched in June 2012 by the Department of Internal Affairs. The tool was designed by enterprise mobile messaging experts Run The Red and makes it easy for users of mobile/smartphones and hand-held devices to complain about text (TXT) spam.

Run The Red worked with Internal Affairs to simplify the spam reporting process. The project was undertaken in line with the Government’s objective to make it easy for people to complete government transactions in a digital environment.

“Run The Red’s deep understanding of the digital and mobile space has supported us in taking another step towards meeting this objective,” says Toni Demetriou, who heads the Department’s Anti Spam Compliance Unit. “When people receive an unsolicited text message, they want to report it there and then. Previously they had to forward the text and then log onto our website later to provide more details, which discouraged many people.

“The new solution is about giving the customer choices about how and when they want to engage with us – text, mobile website or online – and it’s working. I believe we’re only seeing the tip of the iceberg when it comes to complaints about unsolicited text messages, but the more complaints we receive, the better we can protect consumers from spam and deal with offenders quickly and efficiently.”

The Department of Internal Affairs encourages New Zealanders to report unsolicited text messages by forwarding the message free of charge to SPAM (7726). Complainants then receive a text message response containing a hyperlink to the mobi site https://7726.govt.nz where they can provide further information about their complaint. The mobi site is a website specifically designed for smaller devices such as smartphones and tablets.

Run The Red manages the secure two-way texting between the Department and the complainant as well as the complaint processing through its Enterprise SMS Gateway and RedX mCRM Platform.

Run The Red CEO Ben Northrop says: “We work closely with the New Zealand Telecommunications Forum (TCF) and with Vodafone, Telecom, 2degrees and TelstraClear to ensure that text campaigns in New Zealand comply with legislation and best practice. We encourage New Zealand businesses to use direct carrier connections for delivering customer messages, rather than some of the ‘grey routes’ as this is often how unchecked spam gets onto the local networks.”

Run The Red has previously managed other Government initiatives including the text donations for the Prime Minister’s Christchurch Earthquake Appeal. The Department of Internal Affairs and Run The Red are now looking at ways to use text messaging more effectively across different Government services.

Follow DIA anti-spam on Twitter (#AntiSpamInfoNZ) and Facebook (www.facebook.com/antispaminfonz).

--

About Run the Red

Run The Red is a market leader in delivering targeted text messaging solutions to enterprise businesses globally.

Run The Red handles more than 150 million messages per year for clients through its Enterprise SMS Gateway and suite of managed mobile services. Customers include Vodafone, Facebook, Twitter, Kiwibank, Co-Operative Bank, DIA, NZ Defence Force and SKY.

Run The Red is a trusted tier 1 SMS connectivity partner will all New Zealand mobile networks including Telecom, Vodafone, Telstraclear and 2 degrees.

The company is based in Wellington and has a presence in Auckland, Sydney and Los Angeles.

ENDS


© Scoop Media

 
 
 
 
 
Culture Headlines | Health Headlines | Education Headlines

 

Review: The Magic Flute - Magic Moments

Max Rashbrooke: Mozart’s The Magic Flute is an extraordinary tale, blending a story of great solemnity, of elegant music and Masonic virtue overcoming hatred and discord, with elements of extreme silliness and pure fantasy. .. More>>

ALSO:

Scoop Review Of Books: ‘Lovely Swans Of Art’

On Cillia McQueen's 'In a Slant Light': Diary-keeping forms the basis of much of this memoir – as with earlier poems – and we are led gracefully through the waves of her life as she sails through both rough and smooth waters. More>>

Scoop Review Of Books: From Here And There

Being Chinese: A New Zealander’s Story
by Helene Wong.
This is the fascinating story of Helene Wong, born in 1949 in Taihape to Chinese parents: her mother, born soon after her parents migrated here, and her father, born in China but sent to relatives in Taihape at seven to get an education in English. More>>

Chiku: Hamilton Zoo's Baby Chimpanzee Named

Hamilton Zoo has named its three-month-old baby chimpanzee after a month-long public naming competition through the popular zoo’s website. The name chosen is Chiku, a Swahili name for girls meaning "talker" or "one who chatters". More>>

Game Over: Trans-Tasman Netball League To Discontinue

Netball Australia and Netball New Zealand have confirmed that the existing ANZ Championship format will discontinue after the current 2016 season, with both organisations to form national netball leagues in their respective countries. More>>

NZSO Review: Stephen Hough Is Perfection-Plus

He took risks, and leant into the music when required. But you also felt that every moment of his playing made sense in the wider picture of the piece. Playing alongside him, the NZSO were wonderful as ever, and their guest conductor, Gustavo Gimeno, coaxed from them a slightly darker, edgier sound than I’m used to hearing. More>>

ALSO:

Howard Davis Review: King Lear At Circa

In order to celebrate it's 40th birthday, it is perhaps fitting that Circa Theatre should pick a production of 'King Lear,' since it's also somewhat fortuitously Shakespeare's 400th anniversary. If some of the more cerebral poetry is lost in Michael Hurst's streamlined, full throttle production, it's more than made up for by plenty of lascivious violence designed to entertain the groundlings. More>>

Get More From Scoop

 
 

LATEST HEADLINES

 
 
 
 
Culture
Search Scoop  
 
 
Powered by Vodafone
NZ independent news