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Serko Launches Automated FIFO Online Booking Tool

New Serko Online Mass Booking Module Simplifies FIFO Roster Management for Companies in Energy and Resources Sector

Auckland, New Zealand. February 11th, 2014 - Serko, the Australasian leader in online travel booking and expense management for business, today announced the launch of a new Mass Booking Module for Serko Online, its online booking tool (OBT) that dramatically reduces the time, cost and complexity involved in managing fly-in fly-out (FIFO) rosters.

The new module gives travel administrators the ability to book an unlimited number of flights simultaneously, directly from their desktops using Serko Online flight booking functionality. By eliminating the need to manually process bookings one by one, which is an expensive and labour-intensive process, organisations can reduce transaction costs, minimise admin overheads and simplify FIFO roster management.

Darrin Grafton, Serko’s Chief Executive Officer said “In today’s world administrators responsible for moving groups of people to and from site have to book flights and accommodation on a person-by-person basis because none of the existing tools support the functionality to book en-masse. Our new Serko Online module is proven to save Serko customers who operate a FIFO workforce significant amounts of time, money and pain.”

He continued “Of course mass booking isn’t just limited to the energy and resource sectors, there are a number of other industries including ‘MICE’ (Meetings Incentives, Conferences and Events) and the media and entertainment industry that we see benefiting from this new functionality.”

In a recent real-world study, a large Australian company that delivers support services to the energy and resource sectors was able to reduce the administration overhead associated with their 21/7/ 300 person rotational roster by more than 70 hours a month, which eliminated the need for a full time travel administrator (equating to a 5000 per cent improvement in productivity) and saved the organisation more than $50,000 per year in TMC transaction fees.


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