Gordon Campbell | Parliament TV | Parliament Today | News Video | Crime | Employers | Housing | Immigration | Legal | Local Govt. | Maori | Welfare | Unions | Youth | Search

 


Government using Twitter to communicate after the Chch Quake

Government using Twitter to communicate after the Christchurch earthquake

Ensuring government can communicate with people in a variety of ways is especially important during a crisis such as the recent Christchurch earthquake. The social media channel Twitter was successfully used in the aftermath of the earthquake to communicate critical information about the earthquake and the initial civil defence emergency response.

"Many affected people did not have access to desktop computers either at home or at work, but mobile data services remained available for many residents" says Stephen Crombie, Deputy Chief Executive, Knowledge Information, Research and Technology (KIRT), Department of Internal Affairs. "Twitter provided a mobile-friendly means of getting critical information out.

"As well as communicating new information from a variety of government agencies, Twitter provided an efficient means to direct people in Christchurch to local information and services and in some cases to correct misinformation.

"Twitter was effectively utilised by the Ministry of Civil Defence & Emergency Management (@NZcivildefence), The Department of Internal Affairs (@CEQGovtNZ) and Christchurch City Council (@ChristchurchCC). During the first few days following the quake, staff worked round the clock from Wellington, the Wairarapa, Dunedin, and Christchurch providing information to people in the Christchurch area, and relaying enquiries to the National Crisis Management Centre."

Mr Crombie says Twitter was a useful addition to the traditional channels of television and radio to communicate with New Zealanders. "We are continuing to review how social media tools can be used in a way that will complement these traditional channels.

"Approximately 5000 messages were tweeted by government staff in the three weeks following the February earthquake. The three Twitter accounts massed a large number of new followers after the quake and we were able to answer questions about a range of issues including electricity and gas status, road closures, sanitation and the availability of support," says Mr Crombie.

Now that the focus has moved from response to recovery, staff from KIRT and Civil Defence will continue to work with Christchurch City Council and the newly-formed Canterbury Earthquake Recovery Authority, to ensure Twitter followers receive accurate and timely updates.

© Scoop Media

 
 
 
 
 
Parliament Headlines | Politics Headlines | Regional Headlines

2040 Target And Lower Standards: “Swimmable” Rivers Five Times More Likely To Make You Sick

Forest & Bird has condemned the government’s new water quality standards, warning New Zealanders that they lock in current levels of water pollution and allow for a 5-fold increase in the chance of getting sick from swimming in a river.

“Despite an explicit assurance from Minister Smith that the new water standards would provide for human and ecosystem health, he has failed to deliver on either of these things,” says Forest & Bird CEO Kevin Hague. More>>

ALSO:

 
 

Immigration: Clampdown On Rogue Employers Good First Step

The Human Trafficking Research Coalition is pleased at the new clampdown on rouge employers who exploit migrants announced by Minister Woodhouse this morning, and believes this is a step in the right direction. More>>

ALSO:

Mayor: 750 New Social And Affordable Homes For Wellington (Over A Decade)

The next stage of Wellington’s Housing Upgrade Programme will see at least 750 new units of social and affordable housing built over the next decade, Mayor Justin Lester has announced. More>>

ALSO:

22/2: Christchurch Quake Memorial Unveiled

A city, a region, a nation and an international community impacted by the Canterbury Earthquakes will come together to mark the sixth anniversary of the deadly quake and dedicate Oi Manawa Canterbury Earthquake National Memorial. More>>

ALSO:


November Quakes:

Gordon Campbell: On The Mana-Maori Party Deal

If the self-interest involved wasn’t so blatant, the electorate deal between the Maori Party and Hone Harawira would be kind of poignant. It’s a bit like seeing the remaining members of Guns’n’Roses or the Eagles back on the road touring the nostalgia circuit… playing all the old hits of Maori unity and kaupapa Maori politics. More>>

ALSO:

Private Provision: First Social Bond To Focus On Mental Health

New Zealand’s first social bond will help around 1700 people with mental illness into work, Finance Minister Steven Joyce and Social Investment Minister Amy Adams say. More>>

ALSO:

Immigration: Short Reprieve For Nine Indian Students

A temporary hold on deportations of nine Indian students is a step in the right direction but the Government urgently needs to implement safeguards to stop further injustices to more international students, the Green Party says. More>>

EARLIER:


Megaupload Case: High Court Rules Dotcom, Co-Accused Eligible For Extradion

Internet entrepreneur Kim Dotcom and his three co-accused are eligible for extradition to the United States, New Zealand's High Court ruled... Justice Murray Gilbert upheld a decision by the District Court that there were grounds for Dotcom, Mathias Ortmann, Bram van der Kolk and Finn Batato to be extradited. More>>

ALSO:

PREVIOUSLY:

Port Hills Fire: Midday Update, Monday 20 February

• 9 homes destroyed
• 2 homes with partial damage. Damage includes things like cracked windows, heat damage.
• 3 properties with damage to other external structures e.g sheds or outbuildings More>>

ALSO:

Get More From Scoop

 

LATEST HEADLINES

 
 
 
 
 
 
 
 
Politics
Search Scoop  
 
 
Powered by Vodafone
NZ independent news