Gordon Campbell | Parliament TV | Parliament Today | News Video | Crime | Employers | Housing | Immigration | Legal | Local Govt. | Maori | Welfare | Unions | Youth | Search

 


Government using Twitter to communicate after the Chch Quake

Government using Twitter to communicate after the Christchurch earthquake

Ensuring government can communicate with people in a variety of ways is especially important during a crisis such as the recent Christchurch earthquake. The social media channel Twitter was successfully used in the aftermath of the earthquake to communicate critical information about the earthquake and the initial civil defence emergency response.

"Many affected people did not have access to desktop computers either at home or at work, but mobile data services remained available for many residents" says Stephen Crombie, Deputy Chief Executive, Knowledge Information, Research and Technology (KIRT), Department of Internal Affairs. "Twitter provided a mobile-friendly means of getting critical information out.

"As well as communicating new information from a variety of government agencies, Twitter provided an efficient means to direct people in Christchurch to local information and services and in some cases to correct misinformation.

"Twitter was effectively utilised by the Ministry of Civil Defence & Emergency Management (@NZcivildefence), The Department of Internal Affairs (@CEQGovtNZ) and Christchurch City Council (@ChristchurchCC). During the first few days following the quake, staff worked round the clock from Wellington, the Wairarapa, Dunedin, and Christchurch providing information to people in the Christchurch area, and relaying enquiries to the National Crisis Management Centre."

Mr Crombie says Twitter was a useful addition to the traditional channels of television and radio to communicate with New Zealanders. "We are continuing to review how social media tools can be used in a way that will complement these traditional channels.

"Approximately 5000 messages were tweeted by government staff in the three weeks following the February earthquake. The three Twitter accounts massed a large number of new followers after the quake and we were able to answer questions about a range of issues including electricity and gas status, road closures, sanitation and the availability of support," says Mr Crombie.

Now that the focus has moved from response to recovery, staff from KIRT and Civil Defence will continue to work with Christchurch City Council and the newly-formed Canterbury Earthquake Recovery Authority, to ensure Twitter followers receive accurate and timely updates.

© Scoop Media

 
 
 
 
 
Parliament Headlines | Politics Headlines | Regional Headlines

Anzac Issue Out Now: Werewolf 47

Alison McCulloch: Lest We Remember

Local iwi have plans to spruce up the Te Ranga site as part of the 150th commemorations this year of key battles in the “New Zealand Wars”, but not a lot of money to do it with.

Information gathered from numerous government agencies shows that while more than $25 million is being spent on monuments and commemorations relating to foreign wars, primarily World War I and its centenary, only around $250,000 has been set aside for those fought on our own soil. More>>

Anne Russell: Anzac Day - Identity Politics, With Guns

Even cursory research into media reports from the past forty years reveals a cultural shift in the commemoration of Anzac Day. Among other things, turnout at Dawn services has increased significantly in recent decades.

Contemporary numbers are estimated at 3,000-4,000 in Wellington, and 10,000-15,000 in Auckland. Newspaper reports from the 1970s and 80s estimated Wellington turnouts at 300-800, and Auckland at anywhere from 600 to 4,000. More>>

 
 

Parliament Today:

Spookwatch: New Inspector-General Of Intelligence And Security Appointed

Prime Minister John Key hasannounced the appointment of Cheryl Gwyn as Inspector-General of Intelligence and Security. The appointment was made by the Administrator of the Government on behalf of the Governor General and is for a term of three years. More>>

Crowdsourcing: Green Party Launches Internet Rights And Freedoms Bill

The Green Party has today launched the Internet Rights and Freedoms Bill, New Zealand’s first ever Bill crowdsourced by a political party. More>>

ALSO:

Gordon Campbell: On The Shane Jones Departure

Shane Jones has left Parliament in the manner to which we have become accustomed, with self interest coming in first and second, and with the interests of the Labour Party (under whose banner he served) way, way back down the track. More>>

COMMENT:

Multimedia: PM Post-Cabinet Press Conference - April 22 2014

The Prime Minister met with reporters to discuss: • The recent improvement in the economy with a growing job market • Income and wealth inequality • Easter trading laws • The New Zealander killed in a drone strike in Yemen... More>>

ALSO:

Easter Trading: Workers 'Can Kiss Goodbye To Easter Sunday Off'

The Government’s decision to “reprioritise” scarce labour inspector resources by abandoning the enforcement of Easter Sunday Shop Trading laws means workers can kiss goodbye to a guaranteed day off, says Labour’s Associate Labour Issues spokesperson Darien Fenton. More>>

ALSO:

ACT Don't Go For Maximum Penalty: Three Strikes For Burglary, Three Years Jail

Three strikes for burglary was introduced to England and Wales in 1999. As in New Zealand, burglary was out of control and given a low priority by the police and the courts. A Labour government passed a three strikes law whereby a third conviction for burglaries earned a mandatory three years in prison... More>>

ALSO:

Gordon Campbell: On Drone Strikes And Judith Collins‘ Last Stand

The news that a New Zealand citizen was killed last November in a US drone attack in Yemen brings the drones controversy closer to home. More>>

ALSO:

Elections: New Electorate Boundaries Finalised

New boundaries for the country’s 64 General and seven Māori electorates have been finalised – with an additional electorate created in Auckland. More>>

ALSO:

Policies: Labour’s Economic Upgrade For Manufacturing

Labour Leader David Cunliffe has today announced his Economic Upgrade for the manufacturing sector – a plan that will create better jobs and higher wages. More>>

ALSO:

Gordon Campbell: On The Life And ACC Work Of Sir Owen Woodhouse

With the death of Sir Owen Woodhouse, the founding father of the Accident Compensation Scheme, New Zealand has lost one of the titans of its post-war social policy. More>>

ALSO:

Get More From Scoop

 

LATEST HEADLINES

 
 
 
 
 
 
Politics
Search Scoop  
 
 
Powered by Vodafone
NZ independent news