Gordon Campbell | Parliament TV | Parliament Today | News Video | Crime | Employers | Housing | Immigration | Legal | Local Govt. | Maori | Welfare | Unions | Youth | Search

 

Government using Twitter to communicate after the Chch Quake

Government using Twitter to communicate after the Christchurch earthquake

Ensuring government can communicate with people in a variety of ways is especially important during a crisis such as the recent Christchurch earthquake. The social media channel Twitter was successfully used in the aftermath of the earthquake to communicate critical information about the earthquake and the initial civil defence emergency response.

"Many affected people did not have access to desktop computers either at home or at work, but mobile data services remained available for many residents" says Stephen Crombie, Deputy Chief Executive, Knowledge Information, Research and Technology (KIRT), Department of Internal Affairs. "Twitter provided a mobile-friendly means of getting critical information out.

"As well as communicating new information from a variety of government agencies, Twitter provided an efficient means to direct people in Christchurch to local information and services and in some cases to correct misinformation.

"Twitter was effectively utilised by the Ministry of Civil Defence & Emergency Management (@NZcivildefence), The Department of Internal Affairs (@CEQGovtNZ) and Christchurch City Council (@ChristchurchCC). During the first few days following the quake, staff worked round the clock from Wellington, the Wairarapa, Dunedin, and Christchurch providing information to people in the Christchurch area, and relaying enquiries to the National Crisis Management Centre."

Mr Crombie says Twitter was a useful addition to the traditional channels of television and radio to communicate with New Zealanders. "We are continuing to review how social media tools can be used in a way that will complement these traditional channels.

"Approximately 5000 messages were tweeted by government staff in the three weeks following the February earthquake. The three Twitter accounts massed a large number of new followers after the quake and we were able to answer questions about a range of issues including electricity and gas status, road closures, sanitation and the availability of support," says Mr Crombie.

Now that the focus has moved from response to recovery, staff from KIRT and Civil Defence will continue to work with Christchurch City Council and the newly-formed Canterbury Earthquake Recovery Authority, to ensure Twitter followers receive accurate and timely updates.

© Scoop Media

 
 
 
 
 
Parliament Headlines | Politics Headlines | Regional Headlines

Gordon Campbell: On Labour’s Policy Resurgence, And Alex Chilton

For much of this year, almost all the diversity in politics has been down at the retail end, where apparent differences reside in the tone, and in details. Up at the wholesale end – in the economic settings that drive the engine of politics – the story has been of convergence, exemplified by Labour and the Greens signing up to the Budget Responsibility Rules...

However, and only three months out from the election, there is finally some genuine good news. Twice this week, Labour has released policy that has well and truly gotten up the nose of the sort of lobby groups that it has spent most of 2017 trying to cultivate. More>>

 

Right In The Thiels: Just 12 Days In NZ Before Citizenship

DIA have received advice from the Ombudsman that a detail originally redacted from the citizenship file of Peter Thiel released in January for privacy reasons should be made available by 27 July. More>>

ALSO:

Domestic Violence And Teachers: Members’ Bills Ballot

The ballot was held, and resulted in the following bills being drawn:
54 Sentencing (Domestic Violence) Amendment Bill - Hon Nanaia Mahuta
16 Education (Teaching Council of Aotearoa) Amendment Bill - Chris Hipkins More>>

ALSO:

Legislation: Point England Housing Bill Passed

The passage of the Point England Development Enabling Bill through Parliament this evening will benefit Auckland with additional housing, help resolve Ngāti Paoa’s Treaty claim and improve the local environment and recreation facilities, Building and Construction Minister Dr Nick Smith says. More>>

ALSO:

Cyberducation: Digital Curriculum Launch And Funding Package

Consultation on new digital technologies content for the New Zealand Curriculum and Te Marautanga o Aotearoa, the Māori-medium Curriculum, was launched today by Education Minister Nikki Kaye. More>>

ALSO:

PM's Press Conference: Red Socks And Secret Tapes

Prime Minister Bill English began his post-cabinet press conference by explaining how well the National Party's annual conference went. He also mentioned today's announcement of changes to the EQC disaster insurance legislation and wished Emirates Team New Zealand well in the America's Cup. More>>

Max Rashbrooke: On How To Make Government More Open

International surveys, while often complimentary, have also pinpointed major weaknesses: political donations are badly regulated, for instance, and appointments to government boards frequently go to those with strong political connections. More>>

 
 
 
 
 

LATEST HEADLINES

  • PARLIAMENT
  • POLITICS
  • REGIONAL
 
 

Featured InfoPages

Opening the Election
 
 
 
  • PublicAddress
  • Pundit
  • Kiwiblog