Gordon Campbell | Parliament TV | Parliament Today | News Video | Crime | Employers | Housing | Immigration | Legal | Local Govt. | Maori | Welfare | Unions | Youth | Search

 


Government using Twitter to communicate after the Chch Quake

Government using Twitter to communicate after the Christchurch earthquake

Ensuring government can communicate with people in a variety of ways is especially important during a crisis such as the recent Christchurch earthquake. The social media channel Twitter was successfully used in the aftermath of the earthquake to communicate critical information about the earthquake and the initial civil defence emergency response.

"Many affected people did not have access to desktop computers either at home or at work, but mobile data services remained available for many residents" says Stephen Crombie, Deputy Chief Executive, Knowledge Information, Research and Technology (KIRT), Department of Internal Affairs. "Twitter provided a mobile-friendly means of getting critical information out.

"As well as communicating new information from a variety of government agencies, Twitter provided an efficient means to direct people in Christchurch to local information and services and in some cases to correct misinformation.

"Twitter was effectively utilised by the Ministry of Civil Defence & Emergency Management (@NZcivildefence), The Department of Internal Affairs (@CEQGovtNZ) and Christchurch City Council (@ChristchurchCC). During the first few days following the quake, staff worked round the clock from Wellington, the Wairarapa, Dunedin, and Christchurch providing information to people in the Christchurch area, and relaying enquiries to the National Crisis Management Centre."

Mr Crombie says Twitter was a useful addition to the traditional channels of television and radio to communicate with New Zealanders. "We are continuing to review how social media tools can be used in a way that will complement these traditional channels.

"Approximately 5000 messages were tweeted by government staff in the three weeks following the February earthquake. The three Twitter accounts massed a large number of new followers after the quake and we were able to answer questions about a range of issues including electricity and gas status, road closures, sanitation and the availability of support," says Mr Crombie.

Now that the focus has moved from response to recovery, staff from KIRT and Civil Defence will continue to work with Christchurch City Council and the newly-formed Canterbury Earthquake Recovery Authority, to ensure Twitter followers receive accurate and timely updates.

© Scoop Media

 
 
 
 
 
Parliament Headlines | Politics Headlines | Regional Headlines

 

PARLIAMENT TODAY:

Royals: The Prince Of Wales And Duchess Of Cornwall To Visit

Prime Minister John Key welcomes today’s announcement that the Prince of Wales and The Duchess of Cornwall will visit New Zealand in November. This will be the second joint visit for Their Royal Highnesses to New Zealand. More>>

ALSO:

Tracey Martin Replaced: Ron Mark Is New New Zealand First Deputy Leader

Clayton Mitchell was the successful candidate for the Associate Whip position. Winston Peters was re-elected as Leader by the Caucus. Ron Mark was elected as the Deputy Leader with effect from 10am, Friday, 3rd July. More>>

ALSO:

Rebuild Rebrand: "Regenerate Christchurch" To Replace CERA

The regeneration of Christchurch will be the city’s focus for the next five years as local leadership progressively takes control of the rebuild, Canterbury Earthquake Recovery Minister Gerry Brownlee says. More>>

ALSO:

Nauru: Scholars Urge Minister To Act On Deteriorating Democracy

“Since the 2013 election in Nauru, there has been a series of disturbing developments on the islands that indicate a severe deterioration in the state of its parliamentary democracy and in the rule of law,” say the scholars. More>>

ALSO:

Foreign Affairs: NZ Begins Presidency Of UN Security Council

Prime Minister John Key has welcomed the start of New Zealand’s month-long Presidency of the United Nations Security Council in New York. More>>

ALSO:

Labour: Cash For Charter Schools, Mould For State Schools

“Recently released financial statements show the Whangarei charter school He Puna Marama received $3.9 million in government funding to the end of last year. Yet their audited accounts show they only spent $1.4 million on education, leaving almost $2.5 million over two years unaccounted for." More>>

ALSO:

Kiwirail Plans Shift From Electric: National Urged Not To Take Backwards Step

The National Government shouldn’t drag New Zealand backwards by replacing its climate friendly electric trains with carbon-polluting diesel trains, the Green Party said today. More>>

ALSO:

Capital Connection:

Get More From Scoop

 
 
 
 
 
 
 
 
 
 
Politics
Search Scoop  
 
 
Powered by Vodafone
NZ independent news