Art & Entertainment | Book Reviews | Education | Entertainment Video | Health | Lifestyle | Sport | Sport Video | Search

 

Tackling misconceptions around contactless technology

Research shows approximately half (48%) of New Zealanders believe they will live in a cashless society in the next ten years, and almost the same amount of Kiwis (46%) think retailers need to be doing more to embrace new payment innovations.

A recent Mastercard survey of more than 1,000 New Zealand consumers, found that while 42% of Kiwis believe they could live without cash and use only digital and emerging payment technologies within the space of a few years, many (60%) also believe retailers are not yet properly set up to handle the future of payments.

“How we pay for goods and services continues to evolve and Kiwis’ adoption of new technology continues to increase. Consumers want faster, more convenient and more secure shopping experiences including contactless technology – where your card doesn’t even have to leave your hand,” says Ruth Riviere, Country Manager of Mastercard New Zealand and Pacific Islands.

“Today, all terminals in New Zealand can accept contactless payment technology, but it is up to the retailer whether they switch this functionality on. As more Kiwis look to use their phones and other contactless devices to make purchases, we encourage retailers to consider switching on.”

According to the research, supermarkets, petrol stations and retail shops were the top three retailer segments where consumers are using contactless technology, followed by cafés and convenience stores.

Lisa Petrowski, Cookie Bar Retail Manager, says contactless payments help her business to focus on the more fun elements of its operations. “We always have people waiting outside when we open at 8am for our $1 coffee happy hour. It’s quite a large queue first thing, so our customers’ ability to ‘tap and go’ has definitely sped this up. There’s always lots happening so switching on has really helped by making our transactions smoother and faster.”

Today, 73% of Kiwis are making purchases using credit or debit contactless payments, and this is expected to increase in the coming years.

According to Riviere, Kiwis love the ease of being able to ‘tap and go’. “Aside from the convenience, contactless is one of the most secure ways to pay – just as secure as a regular credit or debit card, and more secure than cash. By simply tapping the card on the terminal, the card remains in the customer's hand at all times, improving the speed and security of the transaction. Plus, if a consumer is unlucky enough to have their card stolen and used, then unlike cash, if they report it to their bank immediately they’ll be protected by Mastercard’s Zero Liability policy, so won’t end up worse off.”

“The same is true for retailers. The fees charged for having contactless technology covers things like guaranteeing the business will get paid for every transaction made and protecting the businesses from credit card fraud and security. With benefits on both sides, being able to facilitate card payments ultimately helps create and improve customer experience, encouraging loyalty,” adds Riviere.

Find out more about how contactless technology works and how you can Switch On at www.switchonnz.co.nz


© Scoop Media

 
 
 
Culture Headlines | Health Headlines | Education Headlines

 


Howard Davis: Emerald Fennell's Promising Young Woman'


The Guardian needed not one, but three reviews to do justice to Fennell's unsettling approach, which indicates exactly how ambiguous and controversial its message really is. More>>


Howard Davis: Jill Trevelyan's Rita Angus

Although Angus has become one of Aotearoa’s best-loved painters, the story of her life remained little known and poorly understood before Jill Trevelyan's acclaimed and revelatory biography, which won the Non Fiction Award at the Montana New Zealand Book Awards in 2009, and has now been republished by Te Papa press. More>>

Howard Davis: The Back of the Painting

Painting conservators are the forensic pathologists of the art world. While they cannot bring their subjects back to life, they do provide fascinating insights into the precise circumstances of a painting's creation, its material authenticity, and constructive methodology. More>>


Howard Davis: Black Panthers on the Prowl

A passionate and gripping political drama from Shaka King, this is an informative and instructive tale of human frailty that centers around the charismatic Chicago Black Panther leader Fred Hampton, who was murdered at the age of twenty-one during a police raid. More>>

Howard Davis: Controlling the High Ground

Stephen Johnson's raw and angry film not only poses important questions with scrupulous authenticity, but also provides a timely reminder of the genocidal consequences of casual bigotry and xenophobia. More>>

Howard Davis: Dryzabone - Robert Conolly's The Dry

After the terrible devastation caused by last year’s bushfires, which prompted hundreds of Australians to shelter in the ocean to escape incineration and destroyed uncountable amounts of wildlife, The Dry has been released during a totally different kind of dry spell. More>>


Howard Davis: Hit the Road, Jack - Chloé Zhao's Nomadland

Nomadland is perhaps the ultimately 'road' movie as it follows a group of dispossessed and disenfranchised vagabonds who find a form of communal refuge in camp sites and trailer parks after the economic contraction of 2008. More>>

 
 
 
 
 
 

LATEST HEADLINES

  • CULTURE
  • HEALTH
  • EDUCATION
 
 
  • Wellington
  • Christchurch
  • Auckland