Education Policy | Post Primary | Preschool | Primary | Tertiary | Search


Stress, burnout following in wake of quakes - UC researcher

Stress, burnout following in wake of quakes, UC researcher says

August 17, 2012

While the Christchurch earthquakes have eased, stress and burnout are emerging and increasing in the city’s workplaces, a leading University of Canterbury researcher says.

Kate van Heugten has been interviewing frontline workers as well as managers in Christchurch has found many are experiencing significantly higher levels of stress, because of the impact of the earthquakes.

"People are showing physical, cognitive and behavioural signs of stress overload. Physical signs include tiredness that isn’t overcome by sleep and rest, infections, skin irritations and stomach upsets," van Heugten said today.

"Cognitively, when people are under stress, they begin to find it harder to think through problems and prioritise, they may feel down or easily irritated. They may have difficulty sleeping, or want to sleep all the time, under or over eat, drink to excess, and cry more or be more argumentative with colleagues."

As part of her research, van Heugten interviewed people from government and quasi government departments, non-government-organisations, health, mental health, child protection, justice, welfare, education and industry groups. She will be delivering a free public lecture on the issue on the University of Canterbury campus next Wednesday, August 22.

"There are multiple reasons for stress following the earthquakes, and many people are dealing with challenges at home as well as at work. Stress may be a result of overload, dealing with ongoing uncertainty including around funding, inadequate workspaces and other resource problems, and poor social and professional support.

"Some people have found that workloads increased, but for others workload problems have arisen due to clients presenting with more complex problems, or because staff members who have left have not been replaced.

"While some workers may have been able to make short term additional efforts during the time of crisis immediately after major earthquakes, over time exhaustion has set in, especially for people who have had little respite."

Disconcertingly, some workers, including middle managers, had felt that their extra efforts in the aftermath of the earthquakes had perhaps been taken for granted in that expectations had not been reduced back to levels that were manageable in the longer term, she said.

Burnout was an end product of unrelenting tiredness leading to emotional exhaustion. When people were truly burned out, they also lost their capacity for empathy, they might appear cynical, and they tended to have a low self-esteem.

These workers were inclined to lose their attachment to the workplace, were less productive, more likely to take sick leave or resign.

"In terms of causes, research has shown that it is factors in the organisation, rather than in the person, that lead to burnout. Factors that are implicated are not just high workloads. Workers are more likely to burn out in organisations where they experience lack of control over how they work, unreasonably tight regulations, and where they don’t feel the organisation treats them with fairness and respect, or they feel disillusioned about the organisation’s values.

"In the aftermath of an ongoing major community crisis such as the earthquakes, people’s capacity for work will be reduced, at the same time as a range of demands on them may potentially increase. In this context it is foreseeable that workers will become exhausted and may ultimately suffer burnout unless organisations take proper account of that. Practical support, coupled with respectful empathic communication, goes a long way in terms of retaining loyalty."

Van Heugten, who has written a book on the subject, said people suffering stress needed to have some fun things in their life, exercise was important, laughing at work and spending time with family and friends helped improve their state of minds. Before burnout, having short breaks was helpful. Once people were burned out, it was essentially too late for minor measures.


© Scoop Media

Culture Headlines | Health Headlines | Education Headlines


Howard Davis: Emerald Fennell's Promising Young Woman'

The Guardian needed not one, but three reviews to do justice to Fennell's unsettling approach, which indicates exactly how ambiguous and controversial its message really is. More>>

Howard Davis: Jill Trevelyan's Rita Angus

Although Angus has become one of Aotearoa’s best-loved painters, the story of her life remained little known and poorly understood before Jill Trevelyan's acclaimed and revelatory biography, which won the Non Fiction Award at the Montana New Zealand Book Awards in 2009, and has now been republished by Te Papa press. More>>

Howard Davis: The Back of the Painting

Painting conservators are the forensic pathologists of the art world. While they cannot bring their subjects back to life, they do provide fascinating insights into the precise circumstances of a painting's creation, its material authenticity, and constructive methodology. More>>

Howard Davis: Black Panthers on the Prowl

A passionate and gripping political drama from Shaka King, this is an informative and instructive tale of human frailty that centers around the charismatic Chicago Black Panther leader Fred Hampton, who was murdered at the age of twenty-one during a police raid. More>>

Howard Davis: Controlling the High Ground

Stephen Johnson's raw and angry film not only poses important questions with scrupulous authenticity, but also provides a timely reminder of the genocidal consequences of casual bigotry and xenophobia. More>>

Howard Davis: Dryzabone - Robert Conolly's The Dry

After the terrible devastation caused by last year’s bushfires, which prompted hundreds of Australians to shelter in the ocean to escape incineration and destroyed uncountable amounts of wildlife, The Dry has been released during a totally different kind of dry spell. More>>

Howard Davis: Hit the Road, Jack - Chloé Zhao's Nomadland

Nomadland is perhaps the ultimately 'road' movie as it follows a group of dispossessed and disenfranchised vagabonds who find a form of communal refuge in camp sites and trailer parks after the economic contraction of 2008. More>>



  • Wellington
  • Christchurch
  • Auckland