Video | Agriculture | Confidence | Economy | Energy | Employment | Finance | Media | Property | RBNZ | Science | SOEs | Tax | Technology | Telecoms | Tourism | Transport | Search

 

Vodafone reminder to set up free service before emails close


Monday November 20, 2017

Vodafone’s reminder to set up free service before emails close


Vodafone New Zealand is today reminding customers to set up a free auto-forwarding service for their old Vodafone email accounts, before they close in two weeks’ time on 30 November.

Vodafone announced in September that it was closing the email service down, and connecting customers who need a hand setting up a new account to the email experts, Google Gmail and Microsoft Outlook.

Vodafone Consumer Director Matt Williams said it was a necessary decision.

“Since we launched our email service in the 1990’s, email and technology have grown up a lot and our customers have told us their email service is no longer delivering the sort of experience our customers need today. That’s simply not good enough for us here at Vodafone.

“Since our announcement more than 110,000 Vodafone email customers have successfully set up a new account, and used the free auto-forwarding service, so all their emails can be sent to their alternative address,” Matt said.

For additional help, Vodafone’s Ninjas have created a handy checklist with tips and tricks to make the move easier including a number of How to videos (including importing contacts) that can be played as customers work through each step.

Many Vodafone email customers already have alternative web-based email services with greater functionality such as Gmail and Outlook which make email easy, secure and efficient. Customers receive increased storage space, less spam, faster search features and access to an ever growing list of additional services.

“We did not make the decision to shut down the aging email service lightly, and we would like to thank all those customers who have worked with us to make the change.

“We’re now keen to make sure that customers leave themselves enough time to complete the process, so we can provide as much support as they require,” Matt added.


What do Vodafone email customers need to do over the next fortnight?

If they haven’t already got an alternative email address, set up a new, up-to-date email account right away (Vodafone is working with Google and Microsoft to make this process easier, details are in their email from Vodafone) sending their new details to family, friends and other contacts including Vodafone.
Follow the link provided in their email from Vodafone to set up a free auto forward to their new email address if they’d like this free service. (Please double check this new email address is set up and the details are correct before sending).
Move contacts and any emails they want to keep across to their new account before 30 November.


ENDS

© Scoop Media

 
 
 
Business Headlines | Sci-Tech Headlines

 

Taxing Multinationals: Next Step To Improve System

New legislation to improve the fairness of the tax system and prevent large multinationals from exploiting rules in order to shift their profits offshore has passed another step closer to becoming law. More>>

A Fuel And His Money: Petrol Prices Hit Records

The cost of 91 octane in Wellington and the South Island hit $2.30 a litre last week, beating the previous high set in 2013. Crude oil prices have been rising globally while the New Zealand dollar has fallen, making the cost of fuel more expensive. More>>

ALSO:

NZentry: EU And NZ To Start Free Trade Talks

A free trade deal between New Zealand and the European Union (EU) has taken a major step forward with the announcement overnight that the EU’s Foreign Affairs Council has approved its negotiating mandate. More>>

ALSO:

You'd Hope: Employers Told To Pay Minimum Wage

Advertisers offering jobs to backpackers are being told they must pay the minimum wage or risk prosecution. Last week, RNZ revealed a job website - Backpackerboard - was advertising roles below the $16.50 per hour minimum wage. More>>

ALSO:

Still Gaining: More Migrants Head Back Overseas

Annual net migration is down 4,800 from a high point a year ago, largely because more non-New Zealand citizens are leaving the country, Stats NZ said today. More>>

Christchurch: Red Zone Used To Boost Endangered Bee Population

“May 20 has been declared World Bee Day by the United Nations, and I am pleased to announce today that we have been able to use the red zone to protect and grow our native bee stocks,” says Minister Megan Woods. More>>

Trips, Support, Conferences For Agents: Insurers Spend $34 Million On Soft Commissions

“We are concerned that insurers are designing and offering incentives that potentially set advisers up to fail in complying with their obligations.” More>>

ALSO: